Extra Care Registered Manager

Tower Hamlets, London
Creative Support

Do you have the commitment and values to make a real difference to the lives of older people with care needs? Are you passionate about empowering them to improve their quality of life, and supporting them to realise their hopes, dreams and aspirations?

Creative Support is a not-for-profit organisation which provides high-quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual, and promotes their independence and community engagement. Creative Support has 6 Extra Care services across Tower Hamlets and work with a diverse team of over 150 well-supported staff.

We are seeking a warm, compassionate and proactive Extra Care Registered Manager to provide person-centered care and support to our services users. The service based in vibrant, multi-cultural Bethnal Green supports 40 clients to be independent and foster connections with the community. Being the CQC Registered Manager, you will be responsible for the operational management of Donnybrook Court along with an Extra Care Coordinator.

Working in collaboration with the landlord, stakeholders and local health and social care services, you will ensure that the highest standards of care and support are provided. You will ensure that the service empowers clients and meets their needs and preferences. You will work in conjunction with service users’ families and friends to promote a positive atmosphere within the service. The ability to work in an empathetic and holistic way in order to maintain orientation and independence is essential. You must be flexible, energetic and reliable. You will be responsible for managing a team of around 20 care staff at Donnybrook Court.

You must be willing to embrace all aspects of the role including, but not limited to, providing support with dignified personal care and domestic tasks, and supporting individuals to access employment, education, and social opportunities. We value the personal skills and interests you will bring to both the role and to the lives of the people we support. You must be willing to work occasional shifts including mornings, evenings and weekends.

Previous experience in services for older people, people with dementia and memory loss is essential. Your approach will be warm, person centered, and respectful. Creative Support is committed to your continuous professional development and you will have the opportunity to explore your training and development needs.

To arrange an informal meeting or telephone discussion to discuss this rewarding post, please contact Mahip Singh, Director on or email .

We expect all applicants to Creative Support to have had at least their first Covid 19 vaccination prior to starting employment with us and to be committed to having the second vaccination within a 3 month period. Applicants who are unable to receive the vaccination on medical grounds are still welcome to apply with provision of their official NHS COVID pass letter of medical exemption.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.