Systems Officer

HOUSE OF COMMONS-3

House of Commons

The House of Commons a unique and exciting place to work right at the heart of the UK’s thriving democratic system.

Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community.

Staff Benefits

In addition to your salary, we offer an attractive range of benefits including:

• 30 days’ annual leave (increasing to 35 days after first full leave year).
• Civil Service pension with an average employer contribution of 27%.
• Access to training and development.
• Flexible working.
• Interest free season ticket loan and bicycle loan.

Introduction

The Finance, Portfolio and Performance (FPP) team is critical to supporting a thriving Parliamentary democracy. We play a leading role in delivering the House of Commons’ Strategy through business and financial planning, monitoring performance, supporting the delivery of projects and programmes across Parliament, and promoting innovation and improvement. Equally important are the financial services, systems, accounting, reporting and Members’ services that we provide to keep the House of Commons Service working effectively on a day-to-day basis.

The Role

The Systems Officer will work in conjunction with the Parliamentary Digital Service (PDS) to provide a statutorily compliant ERP system (Unit4 ERP). The role involves working on or supporting development solutions for finance and HR system requirements and providing support to users with system issues. The post holder will also carry out maintenance of the ERP system, including upgrades, as well as aiding with training and guidance requirements.

Some of the responsibilities for this role include:

• Work with PDS and other external consultants to assess, design, test and deliver developments.
• Maintain and monitor the system to ensure controls and processes are compliant.
• Provide support to user queries and issues.
• Aid training and guidance requirements for users.
• Any other duties related to the post and appropriate to the pay band as agreed with the line manager.

Skills and Experience

To be successful in this role you will demonstrate:

• Experience of working with or supporting an ERP/Finance system, with good knowledge and understanding of financial and logistics processes.
• Excellent ability to provide solutions to system developments or issues, mindful of the need to abide by corporate standards.
• Excellent customer support skills with the ability to meet the needs of staff from different levels of the organisation with varying understanding of finance systems, whilst upholding the principles of equality, diversity, and inclusion.
• Strong organisational skills with the ability to effectively plan and prioritise your work and deliver to agreed deadlines.

Next Steps and Additional Information

If you would like to apply for this role, please submit an application providing evidence against criteria 1-4 in the Job Description.

More information on the role and the full criteria can be found in the Job Description.

Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.