Network Engineer (CCNP Certified)

Stratford-upon-avon, Warwickshire
Cancer Research UK

4,000 professionals, 0 days wasted, 1 incredible purpose. Together we will beat cancer.

Network Engineer (CCNP Certified)

£40,000 – £45,000

Reports to: Lead Infrastructure Engineer (Networks)

Department: Chief Operating Office

Contract: 18 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Closing date: 19 June 2023, 23:55. This vacancy may close earlier if a high volume of applications are received or once a suitable candidate is found

Recruitment process: 30-minute call followed by a one-hour competency-based interview

Interview date: From the week commencing 12 June 2023

Application method: We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; we won’t be able to view them until the interview stage so they will not be reviewed in the shortlisting process. To be considered fairly for this role, you must fill out the employment history application questions.

Tech Stack: Our infrastructure team uses AWS Serverless Services, GitHub, and AWS CDK

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who wants to develop their skills, someone like you.

We are looking for a Network Engineer to play an exciting role in the new rollout of broadband services across Cancer Research UK’s expanding network of 600+ retail stores and 2 warehouses which raised £117m for our life-saving research in 2021/22.

In this role, you will assist in the operation and management of our IT Network Infrastructure to agreed service levels while supporting the delivery of properly engineered and secure IT network services that meet the organisation’s needs. This will include the preparation for new or changed services, maintenance of regulatory, legal, and professional standards; and monitoring of the performance of systems and services. You will also provide resolutions to technical queries or problems and handle the categorisation and prioritisations of ticket system queues.

What will I be doing?

• Delivering full network support to IT Services and business colleagues
• Carrying out system hardware and software maintenance tasks to ensure they run efficiently
• Installing and/ or removing hardware and software using installation instructions and tools and following agreed standards (including electric work)
• Responding to user and specialist enquiries taking appropriate action to process priorities and run tests while facilitating and overseeing the installation, removal, upgrade, and repair of equipment
• Updating configuration management records
• Ensuring all safety, security, clerical, and administrative procedures are completed correctly and accurate records are maintained
• Monitoring, logging, and reporting tasks at an appropriate level. This will involve acting on known errors and documented workarounds, logging actions, and advising Supervisors or Specialists when required
• Assisting with the preparation of implementation procedures with fallback contingency plans and installing and testing new versions of hardware and software
• Preparing and maintaining operational documentation for relevant system hardware and software products and advising system development and service delivery colleagues on their correct and effective usage
• Collecting performance data to monitor system efficiency and ensure optimum performance
• Monitoring both resource usage and failure rates of installed systems and providing feedback to management
• Ensuring compliance in line with Good Clinical Practice computer system validation guidelines.
• Maintaining physical and logical security, the integrity of networks, and associated hardware and software
• Travelling to other Cancer Research UK sites when required

What skills are you looking for?

• Experienced Network Engineer with a Cisco Certified Network Professional certification (CCNP)
• Strong Cisco Meraki experience using networking hardware, Wireless Networking Solutions
• Proficient in Routing and Switching
• Understanding of LAN/ WAN / WLAN Administration and Documentation
• Strong analytical and problem-solving skills with experience resolving technical problems using root cause analysis techniques
• Excellent interpersonal and communication skills with the ability to understand customer needs and requirements

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that’s impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We don’t forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work – from funding cutting-edge research to developing public policy – will change the world. It’s exciting to be part of our team.

For the full job description and more information about working with us view our candidate pack.

Additional Information

Cancer Research UK’s Technology team is proud to be part of the Tech Talent Charter (TTC) for our efforts in driving equality, diversity, and inclusion in the workplace. Our vision is a digital world accessible to all, and we have always sought to draw from a diverse pool of talent and maintain an inclusive working environment.

For more information on this career opportunity please visit our website or contact us.

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.