Insights & Analytics Analyst

IAG
Company Description

IAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG). We drive the technology behind some of the biggest and most successful brands in global aviation, including British Airways, Aer Lingus, and Iberia.

Brought together in 2019, we are a unique community with a shared vision to deliver Technology Excellence and be recognised as industry leaders in the use of technology.

Our mission is to delight customers, enable employees, accelerate business performance, protect our business and increase shareholder value, through the innovative and agile use of technology and data.

We use product-centric delivery teams using agile methods to implement new capabilities at pace and maximise business outcomes. With a relentless focus on improving system performance and stability, we continually strive to find new and better ways to innovate and support the Group.

Our Values

At IAG Tech we share common values to help us create the right culture to underpin our thriving community:
Innovation we value identifying new ways of using technology to solve business challenges
Empowerment we value giving people the freedom to operate, that they take accountability, and collaborate with colleagues
Professionalism we value having and developing the right knowledge and competency to be able to do our jobs to the best of our ability
Transparency we value honesty and integrity and always share the reality in a manner the business understands
Agility we value responsiveness, speed and flexibility in everything we do

We celebrate when we see great examples of our values in action and challenge each other when we see these values being ignored.

Job Description

You will be the bridge between the business (incl. 3rd party solution providers) by understanding and capturing the business needs in a way that enables us to develop, test and deploy solution(s) that deliver the target business benefits. Using structured best practice methodologies understand the business needs, target benefits and priorities

You will proactively be thinking about new ways to provide the business with insights from our data, and any data they think would be useful. Coordination with the data development team to make the required data available and useable. Understand the relationship of all data, and create new ways to forecast different scenarios. Create and manage their requirements workshop plan(s) and lead the workshops to ensure objectives are achieved

Qualifications

The successful candidate will have experience of data modelling and simulations; to create a “what if analysis” model for IAG. You should have PowerBI experience or similar (Tableau). Experience of business partnering, working as a valued partner with senior stakeholders across a diverse operation, delivering a value-added service to business customers.

You should be able to demonstratable experience of successfully performing an Insights & Analytics Analyst role in both Agile and Waterfall delivery settings. Experience of process engineering and requirement documentation. Working in a business and technology delivery environment (Architecture frameworks, Process mapping tools, Agile and waterfall management tools)

Additional Information

Benefits

The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/ life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses.

Diversity and Inclusion

IAG Tech is part of the IAG GBS organisation, and our people are at the heart of everything we do. We recognise that we can only deliver the required business outcomes if we have a thriving community of technology professionals. Together we strive to become the very best at what we do.

We focus on making Tech a great place to work, with a community that we feel proud to belong to. To help make this a reality, our people strategy focuses on six key domains: Engagement, Talent Management, Reward and Recognition, Performance Management, Learning and Development and Culture.

We understand the importance of Diversity and Inclusion in the workplace to deliver this strategy – everyone should feel part of our team. We want to foster an inclusive workplace, celebrate individuality and embrace differences so that everyone in IAG Tech can achieve their goals and ambitions, regardless of their personal circumstances or background.

As a Group, IAG has an ambition that 40% of senior management roles are held by women by 2025. IAG Tech fully supports that ambition, and we are working to help make it a reality. With this in mind, we have set ourselves the challenging target of recruiting 50% female colleagues by 2030.