Technical Writer

Cyberteam

My banking client is currently looking for a Technical Writer to join the team. This individual will be responsible for the design and delivery of clear and effective documentation and communications across several projects of varying complexity.

The ideal candidate has proficiency in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content.

Responsibilities

• Work closely with business and technology stakeholders and teams such as Service Management and Transformation Delivery to understand projects and their impact.
• Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines.
• Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations.
• Create technical software documentation such as installation, reference, and how-to guides.
• An ownership and accountability mindset and work ethic.

Required skills and qualifications

• 6 years of experience in the IT industry.
• 4 years of experience as technical writer.
• Rapidly grasp complex processes and translate them into accurate and simple content.
• Functional understanding of designing and writing for neurodiverse audiences.
• A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed.
• An ability to create engaging visual content and data visualisations to established neuroscience and psychology guidelines.
• Use of a project and task management tool such as Microsoft Project, JIRA, or
• Understanding of process and workflow optimisation.
• Familiarity with the Adobe suite.
• Functional understanding of CSS and HTML, and a development language such as JavaScript.
• Functional understanding of project, software, UI/UX, and documentation development life cycles.
• Strong project, prioritisation, and stakeholder management across concurrent projects.

Mostly remote working, London

6 months rolling contract

Rate – Negotiable, inside IR35