Personal Assistant

Northenden, Manchester
EXPRESS SOLICITORS
Express Solicitors have an exciting opportunity for a Personal Assistant to a Partner to join the team. Location: Northenden, Manchester Salary: £25,000 – £30,000 per annum depending on experience Job Type: Full Time About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. We are currently ranked 93 in the Top 200 UK Law firms and are a Legal 500 Recognised Leading Firm for both Personal Injury and Clinical Negligence. We have a 5-star ranking with Trust Pilot from over 4,500 reviews, which, coming from our clients, means a lot to us. Personal Assistant – The Role: Due to our continued success and growth, Express Solicitors are currently looking for a Personal Assistant (PA) to work closely with one of our Partners. This is a true PA position, which is pivotal in supporting the Partner. This PA role will involve diary management & elements of case management, as well as liaising with courts, defendants, and clients. There is a focus on client care, and you will be working collaboratively with the Partner to help maintain client relationships. We are looking for proactive & personable candidates who are happy to engage with clients, as well as dealing with the administration/typing elements of the role. Personal Assistant Key Responsibilities: – To support in the efficient management of cases, including monitoring important dates/deadlines, autonomously producing chaser letters and chaser calls, dealing with routine incoming letters – To prepare correspondence and documents through audiotyping and word processing and ensure correct enclosures – To make appointments, arrange meetings and to manage the partner s diary – To attend clients both in person and on the telephone and to provide such support in a professional and friendly manner in keeping with the firm s standards for client care – To assist with the preparation of trial bundles – To provide support to other secretaries and the administration team as required – To undertake any specific training when required to do so and overall to have a responsibility towards self-development Personal Assistant You: Essential criteria – Demonstrable legal secretarial experience within personal injury – Computer literate – Excellent command of English spelling, punctuation, and grammar (a short typing test will be required at interview.) – Excellent audio typing skills – Excellent customer service skills, including professional and friendly telephone manner – Be pro-active and use a high degree of self-management and initiative – Audio typing speed of 65+ words per minute – Experience of working with court forms and creating pleadings Desirable criteria – Experience of digital dictation, ideally Big Hand – Knowledge of the Proclaim case management system Personal Assistant Benefits: – 3/2 alternative working from home pattern staff after probation – 23 days holiday a year, rising to 26 days (3 days reserved for Christmas closure of the office) – 3 holiday buy backs per year after 1 year of service – Extra day s holiday for your birthday after 2 years service – Private medical insurance available after 2 years service – Attending Lawyer meetings and training sessions (every other month) – Annual appraisal – Death in Service 2 x salary – Active social committee with generous departmental and firm-wide social budget – Active training culture and various groups and events such as Diversity & Inclusion – Netball / Football team, 10km Manchester team and more – Enhanced Maternity Leave payment if you have over 1 year tenure – Other benefits including Employee Assistance Programme, free fruit & annual flu jab – We rate skill and ability above all else and our recruitment policy encourages applications from all backgrounds Recruitment Process: Interviews will be conducted by MS Teams. It will involve a presentation on the housing disrepair litigation process, as well as some other competency and technical questions. You will be provided full information and support at every step. By applying for this vacancy, you are giving us consent for to process your data in line with our Privacy Policy, full details of which can be found on our company website. At Express Solicitors, we rate skill and ability above all else and therefore our recruitment policy encourages applications from all. To submit your CV for this exciting Personal Assistant opportunity please click Apply now