Credit Control

Loughborough, Leicestershire
Hays Specialist Recruitment Limited

Credit Control position in Loughborough (Hybrid working) Your new companyWe are proud to be working with one of the leading providers of business management software to the UK, Ireland and Asia mid-market organisations. They helps more than 55,000 customers across commercial, public sector and not-for-profit sectors become more productive and efficient. They aim to transform the way business software is used, giving every employee the freedom to do more. Our client employs more than 4,700 staff and are passionate about helping our customers stay one step ahead of the challenges facing their industry and business!Your new roleReporting directly to the Credit Control Manager, this is an end to end role and the applicant must drive improvement in invoice accuracy to ensure collection of all invoices. The Credit Control position will ensure that all billing is completed in a timely manner in accordance with the current policy, and any backlog is fully accounted for. Each Credit Control position will be allocated their own divisional accounts, and expected to improve the Finance Customer Experience.

• Responsible for end-to-end order to cash activity including invoicing and cash collections.
• Undertake all necessary activity to ensure accurate and timely billing.
• Ensure Sales Orders are processed in line with company policy and to the agreed customer terms.
• Liaise with, and maintain the support of, the sales teams to ensure that new sales handovers are sent in with the necessary support and information.
• To check and process variable billing uploads.
• Contact customers for payment on invoices raised, proactive approach to ensure cash collections are maximised.
• Maintain and build excellent relationships with key customers.
• Process credit notes when required ensuring necessary approvals are obtained and to update the relevant billing systems accordingly.
• Working collaboratively with business partners to ensure customer queries and disputes are resolved promptly to enhance customer experience.
• Continually enhance the businesses systems and procedures to maintain a best-in-class service.
• Any Ad-Hoc duties which fall under the Order to cash remit.

What you’ll need to succeed

• Excellent interpersonal and Positive influencing skills across the spectrum of the company.
• 2-3 years’ experience in a Credit Control position is preferred.
• Demonstrable track record of achieving excellent results in an Credit Control/Order to Cash environment.
• Ability to build and nurture relationships across reporting levels.
• Credible and professional behaviour.
• Computer literate with strength in the MS Office products.
• Meticulous attention to detail with an ability to work in a methodical manner.
• A passion for providing excellent customer service.
• To work in accordance with the companies’ policies and procedures.

What you’ll get in return

• Generous £13- £15 per hour
• 37.5 Hour working week (Monday-Friday)
• Hybrid working (2 Days in Office)
• Gorgeous modern offices (Loughborough)

What you need to do nowIf you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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