Training Lead – EHR

Enfield, Middlesex
HCA

Job Title: Training Lead – EHR

Location: 1 London Bridge with expectation to visit other sites

Salary Range: Competitive

Contract Type: Fixed Term Contract – 2 years

Reporting to: EHR Digital Programme Head of Transformation & Engagement

This is your opportunity to become a vital part of the UK’s largest private healthcare provider, specialists in complex care, with hospitals rated outstanding by the CQC. We are actively recruiting for a n EHR Digital Programme Training Lead.

HCA Healthcare UK.

It is a hugely exciting time for our organization. We are pioneers in providing healthcare solutions to our patients as part of an established US healthcare organization built on over 50 years of experience. To continue our success, we are implementing our five-year One HCA UK strategy, which includes ambitious growth plans, the opening of new sites and significant investments in enhancing effectiveness and alignment as a group.

These growth plans include implementing a real time end-to-end Electronic Health Record (EHR) platform, a multi-million-pound investment, and part of our long-term digital transformation initiative. Focused on advancing our technology and integrating web-based navigation, this EHR will allow HCA UK clinicians and colleagues to enhance patient safety, quality and care and to maintain our outstanding ratings and continue to be a global market leader in complex care. Therefore, we are investing in a new workforce to lead this change, and we are actively recruiting now for a 2023 start, focused on change management, transforming work practices, and project delivery of goals and objectives.

In summary

The Training Lead is a pivotal key role in the Transformation & Engagement workstream within the HCA UK division wide EHR programme that will introduce new ways of working for clinicians and colleagues . The role will work with key business subject matter experts and project team members to create, design and implement a training strategy and plan. They will lead and manage the delivery of the training companywide to meet the business needs for the build and launch of the programme. The role will involve de signing and managing the delivery of system demos to the right sta keholders throughout the lifecycle of the programme , as well as managing floor walkers and trainers, ensuring the right, fully trained, resources are in place to support the delivery plans. Effective training for the wider business and colleagues is critical in the successful implementation of the EHR and the adoption of new business processes. This role is no easy task, with the added complexity of 8 hospitals and the sheer variety of roles within the organisation who will all need varied training; smooth running of this area will be pivotal to the success of the programme.

Specific deliverables and top priorities for this role are:

• Create and design a training strategy to meet the needs of the EHR workstreams for implementation.

• Lead the Education and Training team within the Transformation and Engagement workstream, ensuring floor walkers and trainers are resourced appropriately and clear on their responsibilities to facilitate the successful implementation of the EHR solution.

• Work collaboratively with stakeholders to identify the quantity of floor walkers, where they are required and understand their training needs.

• Facilitate the running of demonstrations to increase awareness of the EHR capabilities. Supporting the discovery, design and build of the EHR solution and the new business processes.

• Responsible for the on-boarding and performance management of trainers and floor walkers, developing a bespoke induction, ensuring effective ‘train the trainer’ is delivered.

• Responsible for the consistent review of effectiveness of the education/training, identifying gaps in training using feedback to refine and adapt training to increase effectiveness.

Successful candidates will need :

• Experience leading an end-to-end training strategy; creating a training plan tailored to meet an organisations needs, implementing this within a large and complex organisation.

• Experience in a transformational/change programme.

• Managing a team of trainers to ensure the training for the organisation is being delivered effectively.

• Strong experience of a variety of training approaches and methods of delivery.

• Excellent stakeholder management with the ability to build strong relationships in order to ensure the training is fully utilised within all areas of the business.

• Strong communication and influencing skills.

• Learning and Development qualifications.

• Excellent organisational and people management skills.

• Proactive individual who is solution an d delivery focused with great attention to detail.

If you would like to join HCA Healthcare UK as a n EHR Digital Programme Training Lead and be part of an organization shaping a healthier tomorrow, we invite you to apply. Our application process is quick and easy, completing a 2-minute questionnaire and upload a CV.

Disclaimer: due to the high volume of applications we are very lucky to receive, we may close a vacancy earlier than planned. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.