Apprentice Trade Counter Assistant

Sompting, Sussex
SIG plc
We re looking for an apprentice to join our sales team and develop into a Trade Counter Sales professional. As part of your development, you ll undertake level 2 Trade Supplier. After the 3-year programme, you will be a fully-fledged sales executive and you ll be encouraged to plan the next steps of your career journey with us. The programme will include regular training and development events with other apprentices from across the business to support your personal development. You ll have regular structured feedback sessions, and you will be assigned your own buddy to help you settle into your day-to-day role. Role Overview Working with the Branch Manager you will be part of a team delivering new business sales and existing customer account development which will be beneficial and profitable to the branch. Your role will rely heavily on your teamwork and communication skills as you ll be providing excellent service in a customer facing role. To start with you will be learning the ropes and your duties will develop as your skills do. We aim to have you up and running as quickly as we can, as we know that job satisfaction comes from having responsibility and autonomy, but you ll never be left without as much support as you need. Responsibilities Our sales teams help customers choose the right products and solutions for their needs. You ll need to be confident both face to face and on the telephone and have a good eye for detail to process accurate sales and quotes. Sales excellence is about balancing the customer s needs with maintaining margin, volume and profit and you ll develop sales skills to achieve this. Regularly engaging with colleagues, warehouse and credit control teams, you ll be expected to forge strong working relationships with all customers. In accordance with our Zero Harm culture, you will be fully trained on health and safety and environmentally responsible behaviour, and you will be expected to lead by example, proactively promoting and instilling a culture where the health and safety of every team member is the number one priority The successful candidate will require The ability to build and maintain strong relationships A desire to deliver good quality customer service Good communication skills Good attention to detail IT literacy In return we offer: A very competitive salary of £10.58 per hour, plus a quarterly bonus 25 days holiday + 8 bank holidays plus the option to buy back up to 5 additional days Employee Assist portal with physical and mental health support and a team of Mental Health First Aiders Financial advice and support Sports and Social Club with monthly prize draw A full customisable benefits package with options that include a pension, life insurance, cycle to work scheme, share incentive, dental plans, private medical insurance and a share incentive scheme A discount portal for retail discounts and points Long service recognition – which starts at just 5 years service SIG Plc. is a large employer and leading supplier of specialist building materials to trade customers across Europe. We have strong positions in our core markets as a specialist distributor of insulation and interiors products and as a merchant of roofing and exteriors products. Born green , sustainability is at the heart of what we do. The people as SIG regularly describe us as a family and our colleagues often stay many years. You will be joining a company that cares about our people, our business and the environment. SIG is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business