Billing Assistant

Hitchin, Hertfordshire
Modern Networks Ltd
About us Modern Networks provides IT Support, connectivity, and communications in an easy to consume integrated solution to over 2,000 sites across the UK. From our support centre in Hitchin, we deliver a high quality 24/7 service to users and serve some of the largest commercial property managers in the UK. What you ll be doing Creating Invoices/Credits from all billing platforms (Sage 50, Connectwise, SAP BYD, Xero) Check all Invoices/Credits are correctly coded, correct billing details and correct product information prior to posting to the ledger and sending out to the customer Check all invoicing is in accordance to VAT and local statutory regulations Create Invoices to Customers for Domain Name Renewals and chase for a Purchase Order Request Purchase Order Numbers from customers for Photocopy Charges related Invoices and other non Carrier Services invoices Post all Invoices/Credits to the Sales Ledger Work with internal departments/individuals relating to customer billing queries Assist Credit Controller to add new customers to all billing platforms Send out Invoices/Credits to customers Upload invoices to customer portals Complete the Deferred Income report monthly Ensure reporting is completed in an accurate and timely manner Assist the Credit Controller with Invoice/Credit queries Assist with Customer queries relating to Invoices/Credits Suggest changes or improvements to increase accuracy, efficiency and cost reductions Assisting other members of the finance team as and when required Carry out ad hoc tasks as requested in line with your role to support the Finance team Look after Service Board and assign work to colleagues What you ll get from us Great prospects – once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion – we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us stronger. 25 days annual leave + bank holidays Active workplace committees (Social / Wellness) Dog Friendly Offices