Bodyshop Administrator

Middlewich, Cheshire
CLEAR AUTOMOTIVE RECRUITMENT SOLUTIONS LIMITED

Bodyshop Administrator

Middlewich

£23,300 OTE £28,000 (bonus and overtime)

• Industry leading automotive organisation.
• Overtime after 40 hours at time and half
• Monthly bonus
• 9% pension that can be taken as extra salary if preferred
• 1 in 3 Saturday morning (Paid as overtime)
• Fantastic progression opportunities – Large site
• Half price car insurance, home insurance, pet insurance, car leasing scheme, and more

Clear Automotive is a specialist recruitment consultancy in the Accident Repair, Bodyshop and Automotive sector, partnering with organisations across the UK, to fulfil their staffing requirements, whilst representing Automotive professionals to secure permanent careers.

We currently have a Customer Service / Bodyshop administrator position available, based within the Accident repair centre site, for a leading Automotive Insurer and repairer, on a permanent basis.

Automotive Customer Service Advisor / Bodyshop Administrator – We are working in partnership with a leading Accident Repair Group, for a Bodyshop Customer Service Advisor. The Customer Services Advisor is a pivotal role in the team.

You will be the first point of customer contact for Accident Repair Centre, liaising with the customer and the respective Claims

As a Bodyshop Automotive Customer Service Advisor your role will include:

• As a Customer Service Advisor, we want you to bring your previous experience, skills and knowledge to the team. You’ll need to demonstrate your experience in dealing with our customers as you will be the first point of customer contact for repair customers, liaising with our customers and the respective claims and internal functions as appropriate to our own high standards.as well as working to tight deadlines to meet our customer’s needs. If you love to stay busy this role is really for you.
• The delivery of high levels of customer contact and communications throughout the vehicle repair process.
• Constant delivery of Service Level Agreements, ensuring customers are contacted regarding repairs and non-related damage.
• Understanding and previous working knowledge of working in both an automotive bodyshop and customer service environment
• Identifying, owning and managing the risks involved in running our business appropriate to role,
• Achieving, maintaining and embedding all “best practice” and “lean activities” as dictated by business strategy.
• Accountability for individual performance and contributing to site performance.
• Delivering Excellent Customer service to everyone
• Ensuring all administration related to the role is completed to a really high standard

Experience Required: Automotive Bodyshop Customer Service Advisor

• You will have an accident repair / Bodyshop or automotive Customer service background
• You will be excellent on the telephone
• You will be able to deal with customers, insurance providers and internal workshop staff effectively
• You may come from an automotive Service Advisor or similar background
• IND123

If you are an experienced Automotive CSA and you are interested in applying for this role then please contact Rochelle at Clear Automotive on

We are also recruit candidates with the following skill sets: Panel Beater, Panel Technician, Bodyshop MET, Bodyshop Mechanic, strip fitters, trimmers, Inspectors Vehicle Painter, Vehicle Paint Sprayer, Vehicle Prepper, Paint Prepper, Bodyshop Technicians, PDR, Paintless dent removal technicians, Accident repair, Vehicle body repair, coach builder, Vehicle Polisher, Vehicle Prepper, SMART repairer, Vehicle Inspector, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Vehicle Technician, Workshop Controller, Bodyshop Controller, SMART Repairer and Bodyshop Managers.