Product Owner – People Platform

Halifax, Yorkshire
LLoyds Banking Group
End Date
Sunday 25 June 2023

Salary Range
£99,935 – £117,570

We support agile working – click here for more information on agile working options.

Agile Working Options
Hybrid Working, Job Share

Job Description Summary
The Colleague Success team is responsible for making every day a little bit better at LBG for each colleague. Whether this is by continuously improving our core HR processes, delivering people mentorship via Colleague Connect, ensuring operational risk and resilience or transformational change as part of the People Platform.

Job Description

• JOB TITLE: Product Owner – People Platform
• SALARY: £99,935 – £117,570 (Salary may vary on location)
• LOCATION(S): Leeds, Bristol Edinburgh, Halifax & London
• HOURS: Full Time
• WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

This is an exciting time of growth and transformation for the People Platform. We are passionate about building collaborative, empowered, inclusive and successful teams who can connect with and deliver for our colleagues. We are introducing new technologies as we move towards our target state working with various external partners to ensure we play a leading role in some of the people technology and data tools in use across the organisation.

About this opportunity

The Colleague Success team is responsible for making every day a little bit better at LBG for each colleague. Whether this is by continuously improving our core HR processes, delivering people mentorship via Colleague Connect, ensuring operational risk and resilience or transformational change as part of the People Platform.

This key role will sit in the People Platform which, using diverse multi-disciplinary teams of business, technology and data experts, is accountable for planning, change, operate and optimisation of our assets to deliver an outstanding colleague experience, that fulfils our digital strategy and ambitions.

Reporting to the People Business Platform Lead (Director) and as a member of the Colleague Success Leadership team, the Product Owner will be responsible for the end to end delivery of a well-rounded product, project or service, with the main goal of realising value for customers and collaborators, by ensuring that the lab and teams are working on solving the right set of Business problems. This is achieved by building collaborative, empowered teams, nurturing them to take ownership of the relevant outcomes. As well as stimulating innovation and mitigating risk by fostering data driven test and learn activities.

What you ll need

• A transformational change leader who works collaboratively with the rest of the Platform Leadership team (including the Business Platform Lead) to shape the strategic vision and direction. An exemplar communicator who takes ownership for designing, developing, and delivering the strategic plan for product development across multiple labs and teams, creating transformational colleague experiences, that are embedded in the cultural fabric of the organisation.
• Experience working as a HR practitioner in one or more parts of the HR lifecycle, with current knowledge of technology eco-systems in HR, people management practices and trends. You will also have an understanding of HR SaaS solutions (including Workday, Success factors, SNOW), as well as Chatbot/ Virtual Assistant capabilities.
• A strong creative leader, coach and nurturer, who uses their extensive experience in Product/Service Management, combined with agile approaches, to fundamentally change the way we plan and deliver people services and products. You will be familiar in the use of the QBR governance system to manage and prioritise backlog and flow of work, anticipate complex issues, prioritising conflicting requirements and resolving any blockages that may impede progress.
• Strong business acumen and commercial focus with understanding of HR/People services, transformation, people trends and innovation in the broader market. You will use insights to identify future opportunities and translates them into business strategy and actions, helping to build out AI & Automation in the team.
• Lead and build a diverse and skilled team able to deliver on current and future organisational requirements through investment in own and other s reskilling, hiring and talent development. Empowering the team to self-manage, be creative, innovative and have the freedom to determine the appropriate solution in order to tackle incidents, problem management and delivering the right business improvements to resolution
• Embody the purpose, culture and values of the organisation and understand the wider people/HR market, trends in workforce design & people practices as well as technology enablers. Proactively contribute to defining the strategic people ambition, aligned to the aspiration of the making Lloyds a modern, digital bank
• Takes responsibility for developing and delivering the organisation’s risk management and/or control policies and procedures and support the development and implementation of the organisation’s compliance policy.

Desirable

• Experience in leading programme governance forums, preferably cross border/internationally
• Product Management experience and / or Customer experience for major new digital propositions and brands, with HR/People propositions
• Certified in Product Management with a recognised organisation.
• Worked in different industries to provide external insight.

Why Lloyds Banking Group!

If you think all banks are the same, you d be wrong. We re an innovative, fast-changing business that s shaping finance as a force for good. A bank that s empowering its people to innovate, explore possibilities and grow with purpose.

About working for us

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it s why we especially welcome applications from under-represented groups. We re disability confident. So if you d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you re excited by the thought of becoming part of our team, get in touch. We d love to hear from you!

At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.

We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.