Account Manager – Global Travel

Diageo

Role context

Global Travel (GT) operates in the unique and exclusive Travel Retail (i.e. Duty Free) sector. Often referred to as the sixth continent, Travel Retail has its own set of inhabitants, geography and channels (international airport shops, international land border stores, on-board airlines, ferries and cruise ships, along with some non-retail and diplomatic sales) as well as its own unique commercial landscape (operating 24/7 across multiple languages and currencies with 200+ nationalities travelling annually).

What are we looking for?

• Own the relationship with the Senior buying team
• Own the innovation process both internally and externally – covering sell in, negotiating prices, volume forecasting, involvement in the innovation commercialisation process.
• Sets guidelines and manages the governance of trade terms execution, accountable for sales driver audit and assessment for effectiveness of spend.
• Is instrumental in feeding back insights and understanding to the regional teams through effective M&E and work with CP&A team, Finance teams (CFA’s) and Customer Marketing Manages and executes customer plans that deliver long term sustainable growth for Diageo and our customers
• Develops and delivers with the team the Joined-Up Business Plans and directs the effective deployment of our Trade Investments to maximise value.
• Accountable for planning and evaluation (Pre-Post M&E) of all trade investment, including the governance of promotional investment and execution to global guidelines.
• Delivers customer specific insights into the annual Diageo business planning process Drive Sales Execution
• Owns the full Diageo relationship in their specific location and is the local expert
• Implements and executes sales plans to deliver the required NSV, GM & share target by locations
• Deliver the required local sales measures as per the agreed scorecard – specific execution on distribution, space, promo, activation, category & innovation

A fair chance

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.