Alumni and Supporter Communications Officer

City, University of London

JOB NUMBER PRSV00561

SCHOOL / SERVICE Professional Services

DEPARTMENT Marketing & External Relations

LOCATION Franklin Building

CONTRACT TYPE Fixed-term

JOB CATEGORY SALC / Clerical / Technical / Support

HOURS Full-time

SALARY MIN £32,411

SALARY MAX £39,592

PUBLICATION DATE 08-Jun-2023

CLOSING DATE 03-Jul-2023

Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% postgraduate level) from more than 150 countries and staff from over 75 countries.

In the last decade, City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period, City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realizing its vision of being a leading global university.

Background

The Philanthropy and Alumni & Supporter Relations Office supports the University’s Strategic Plan by delivering philanthropic income and other forms of financial and non-financial support from alumni, friends, companies, livery companies, trusts and foundations and other grant making bodies and institutions. We raise money for University-wide and strategically important initiatives that cover student support, world class research and development of the University’s estate by developing and strengthening relationships with strategically important constituents and identifying shared areas of interest to enable a lifelong relationship to develop and flourish. The Office also helps support UK and international student recruitment, Careers opportunities and enhances the Student Experience, all of which support the University’s Mission and Vision.

Responsibilities

The successful candidate will be integral to the Alumni and Supporter Relations team, jointly leading on all interactions with the University’s alumni through written and electronic media and responsible for multiple social media platforms and web pages. You will be a key contact for University colleagues seeking to engage with alumni, providing guidance on best practice for alumni communications, as well as ensuring that all communications are of high quality and GDPR compliant. You will also provide regular reports on the University’s engagement with its alumni.

Person Specification

You will have excellent written and verbal communication skills, as well as demonstrable, stakeholder-specific copy writing experience. Educated to degree level or equivalent, you will be proficient in Microsoft Office with experience of managing multiple social media accounts, groups and pages.

You will also have experience of working with databases, of using a constituent mailing system to deliver electronic communications and producing analytical reports. Experience of working with the Raiser’s Edge and NetCommunity systems would be ideal. We are looking for enthusiastic candidates who are used to meeting deadlines and prioritising tasks and projects accordingly.

Additional Information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Closing date for applications: 3rd July 2023 at 11:59pm.

Subject to agreement, relevant Professional Services roles may be undertaken in a hybrid way. This involves a combination of working on campus and at home each week.

Where hybrid working can be accommodated, specific arrangements will be agreed with the successful candidate before their start date. Regardless of where colleagues are working, City, University of London’s premises will be their primary and contractual place of work.

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions.