Closing date: 21 February 2021 at 11.30 pm
Are you an ambitious technical expert with proven experience in the implementation, support and development of enterprise applications, including CRM databases? Then join Shelter in the brand new role of Application Lifecycle Manager and you could soon be leading and developing the team that’s set to provide the effective management and support for our core, cross-organisational systems.
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change – with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve
Shelter has invested heavily in a platform of tools and applications to deliver people-focused audience engagement, so we need to ensure these systems are maintained in an available, accessible, relevant, and secure manner to deliver the benefits of that investment. Accordingly, we’ve created a new central Application Management team that will sit within the Business Enablement group of our Technology and Data department. It will be made up of a number of application support specialists who will manage the lifecycle of Shelter’s core, cross-organisational applications. We want someone like you to head it up.
About the Role
As well as bringing leadership to the team, we’ll count on you to build a culture of ownership and development for our core applications to ensure that we get an ongoing return from our investment in technology. You’ll also be responsible for seeing that development, changes or upgrades to core, cross-organisational applications systems are managed to maximise their benefit and reduce any negative impact to business users. Along the way, you’ll work closely with other teams in the Technology and Data department. One day it might be the Infrastructure team, to ensure the hosting environments of the apps are correctly scaled and managed to support the applications. The next, our Data & BI team to build and improve the data flows between applications, or IT Service desk to make sure there’s a clear process for accessing application support and that the responsibilities of those involved are clear, agreed and resourced. In short, you won’t be short of challenges.
To succeed, you’ll need proven Agile project experience where the focus has been on useability and delivery of workable software changes. You’ll also need an excellent understanding of data integration and ETL tools, with Talend or Informatica IICS experience particularly advantageous. Used to working with the Microsoft 365 stack, including Office365, Power Platform, Dynamics 365 and Azure, you’re proactive, respond quickly and positively to change and have the communication skills and tact and diplomacy it takes to lead and develop others. What’s more, you’re not afraid to challenge the status quo and introduce new ideas, methods or processes when appropriate.
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.