Applications Support Analyst – O365 – SharePoint – Dynamics 365
Stroud, Gloucestershire
Client HQ is based in Gloucestershire with WFH/Hybrid flexibility
£30,000pa to £40,000pa (DoE) + Bonus + Excellent Corporate Benefits
O365 Suite including SharePoint, Power Automate/Flow & PowerApps, CRM/ERP/Financial Services Systems, Access Group Products Process Control ie Focalpoint/Dimensions and/or Microsoft Dynamics 365, SQL, MySQL, ETL, Configuration & Application Support of Microsoft Business Central
The Client: An established UK Eco-Energy Services Group who have made a significant impact securing partnerships with major UK Building, Construction and Facilities companies over the past 15 years.
The Role – Technical:
Will perfectly suit a career minded, professional, ethical and confident peron whose skills focus on the Microsoft Technology Stack and will involve:
Strong knowledge in the O365 Suite including SharePoint
Power Automate/Flow & PowerApps
CRM/ERP/Financial Services Systems
Access Group Products ie Focalpoint/Dimensions and/or Microsoft Dynamics 365
SQL, MySQL, ETL
Configuration & Application Support of Microsoft Business Central
Being able to transform business requirements into Technical Project documents
Additional Functional Requirements Include:
Provide 1st to 3rd line application support for key business application solutions across group including CRM/ERP/Service/Financial systems.
Handling of data including migrations and integrations
Support implementation of system changes and upgrades in line with a change control process.
Provide a business analyst service to the business to include communicating clearly with the end user to ensure business requirements are fully documented and understood before progressing to testing and implementation.
Liaise with 3rd party application vendors to provide swift implementation or resolution of issues or projects which cannot be resolved by the in-house IT team.
Desirable Qualifications:
MCSE
ITIL
Should you have the experience, enthusiasm, motivation and attitude to rise up and secure this role, my client will offer you a solid, steady and enviable career path including an excellent salary and benefits package.