Billings Clerk

Colchester, Essex
Antony James Recruitment Ltd

About the role:

Antony James Recruitment Ltd are delighted to have partnered with national client based in Colchester, Essex, who are looking to add a Billing Controller to their team.

Key Responsibilities include but are not limited to: –

• Raising invoices for Residential customers including Contract, Local Authority and privately funded beds
• Ensuring the accuracy of customer accounts and ensuring all balances reflect the latest transactions
• Ensuring transaction processing is performed in the most efficient manner
• Reconciliation of all invoices raised
• Responsible for ensuring that all transactions raised are approved in accordance with the Authorisation Matrix
• Liaising with Homes Administrators and Managers to ensure accurate invoices are issued
• Liaising with customers (including residents relatives) to resolve any account queries to mutually acceptable outcomes
• Liaison with Credit Control team, Care Homes and Regional Directors to ensure that any account queries and outstanding issues are resolved promptly in order to prevent delays to Billing cycles
• Assist the Credit Controller in monitoring sales ledger balances and in resolving account problems to ensure timely settlement of debts due to the company
• Work as part of the team and support colleagues where necessary to ensure that all invoicing is completed on a timely basis
• Provide feedback and escalate when necessary where Billing processes and procedures are not followed properly
• This list of key responsibilities is not exhaustive and the post holder may be required to undertake other relevant and appropriate duties as reasonably required

Your required knowledge:

• AAT/Finance related qualification
• An appreciation of the impact of billing on the customer
• Experience of managing time effectively, meeting objectives and deadlines
• Experience in a data entry/administrative capacity
• Experience providing excellent customer service
• Previous Sales Ledger knowledge
• Experience within a finance team
• Experience of raising invoices

Salary: Up to £22k

Schedule: Monday to Friday

Ability to commute/relocate:

Colchester, Essex: reliably commute or plan to relocate before starting work (required)