Join us as a Business Analyst with the Home Office – SEO Grade
(Croydon, Full-time, Permanent)
Why Join the Home Office?
This role is an exciting opportunity for a dynamic and innovative person to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation in order to continue keeping our citizens safe and our country secure. New technology and the fast-evolving nature of the threats we face mean we must adapt, and adapt fast, and with the UK leaving the EU, the need for change is greater than ever.
We need to boost our business analysis capacity: to achieve this the post holders will provide a key link between current and future business models, supporting and enhancing delivery on large scale and/or complex projects and programmes. The right person for this role will have a proven track record of business analysis, including in agile environments, with the ability to translate strategy and end-to-end business design into detailed outcomes relating to change initiatives.
At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever – and we always need new talent to help us achieve our goals.
We are currently recruiting for interesting and exciting positions at the Home Office. The Home Office keeps the UK secure and prosperous; protects its citizens, residents and visitors and their property; and upholds rights, liberties and the rule of law. Leading on immigration and passports, drugs policy, crime and fire policy, counter-terrorism and work to ensure visible, responsive and accountable policing in the UK.
The Role of a Business Analyst
Your role as a Business Analyst is to understand and analyse both user and business needs. You will ensure the outcomes are aligned with service vision and business strategy by contributing to the link between current and future business models, delivering to the business architecture.
You will challenge constructively and act as a critical friend to achieve solutions that are fit for purpose. You will facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet the user needs.
Technical Competency requirements:
· Generic BA criteria- Displaying strong skills in Processes, Requirements and Resources
· Senior level with all-round experience in Business Analysis
· Ability to create and validate user journeys and how they support UX/CX.
· Experience creating business cases, user personas, process maps etc.
· Strong Stakeholder management at all levels
· BCS Business Analysis
Behavioural Competency requirements:
· An awareness of visible leadership
· Working with ambiguity
· Inspiring others and culture change
· A working knowledge of credible action, collaboration, influencing, conflict resolution, resilience and innovation
· Effective communication skills
Please note, successful candidates will be expected to go through vetting and Security Clearance.
We look forward to hearing from you and wish you the very best of luck with your application.