CHANGE ANALYST – ITIL/ITSM – £35-45k

Digital Gurus Recruitment Limited

CHANGE ANALYST – ITIL/ITSM – £35-45k

Our client is a highly regarded, purpose and values driven UK organisation with a reputation for customer excellence and innovation.

They are undertaking an significant, complex enterprise scale cloud transformation across and throughout their organisation and urgently require a talented forward thinking dynamic Change Analyst to join their growing business and help contribute to the next evolution of the organisation

Your role will be both challenging and rewarding and you will have demonstrable commercial experience of:

• ITIL V3/V4 Foundation or above qualification
• Customer Service orientated
• Clear communication & Possess high emotional intelligence and empathy
• Has performed the role of Change Analyst and worked on Service Desk/Help Desk
• Must be able to effectively prioritise work and have a sense of urgency
• Able to challenge the status quo and have a continuous improvement mindset
• Able to build and value strong business relationships with stakeholders
• Experience of using a Service Management toolset – Jira/Remedy/Service now

This is an exciting opportunity to join a values and truly purpose driven organisation in a role that will help shape and contribute to the next stage of their evolution and enable you to develop and progress in an environment that supports and rewards

If this sounds like you and you have commercial, demonstrable experience doing this similarly in other organisations at enterprise scale then reach out to find more

Shortlisting today so make contact today