Client Reporting Business Analyst – Global COO – London The Role You will be a member of a change management function within the Client Reporting team responsible for implementing tactical and strategic change to support the servicing of the firm’s institutional clients and regulated fund ranges. The role is responsible for implementing change relevant to the Client Reporting function, including regulatory, technological and business-led changeIdeally, you will have a detailed knowledge of Asset Management, with a specific focus the services and regulations applicable to a global Client Reporting team. Responsibilities Manage an allocation of tactical and strategic projects through the project lifecycle including requirements gathering, analysis, planning, testing, implementation and handover.Identify and implement solutions to mitigate risk, increase automation, standardise processes and reduce cost through in-depth reviews of Client Reporting processes, workflows, controls and technologies.Work closely with Client Onboarding, Client Experience and other global teams to support new business and business-led reporting changeTrack and report progress on projects and tasks and escalate delays, issues or risks on a timely basis.Conduct applicable training sessions to ensure the Client Reporting function can effectively manage new services or changes to existing services.Manage applicable regulatory change, onboarding of new clients and product launches, liaising with business units to ensure all applicable tasks are set-up and fully tested within deadlines set.Ensure clean and accurate documentation that may include aspects such as business requirements, client requirements, and technical specifications, and create procedure documents and process flowcharts to enable the function to understand requirements and deliver services to expectations.Conduct applicable User Acceptance Testing, ensuring appropriate review and sign-off and maintenance of supporting documentation. Requirements Essential • Excellent project management skills, desirably within an operations or client reporting function.• Good knowledge of relevant regulation (UCITS, AIFMD, Solvency II, MiFID II, PRIIPs, CTI) • Ability to analyse complex processes with multiple data dependencies, workflows and controls.• Performs well under time-sensitive deadlines.• Excellent communication and interpersonal skills.• Ability to manage multiple priorities.• Ability to communicate technical concepts and ideas to non-technical audience.• Experience of workflow process improvement/re-engineering.• Detailed knowledge of global securities, investment strategies, market data and fund/investment schemes. Highly Desirable • IMC qualification would be advantageous. Degree level or equivalent work experience desired.Experience of the Vermilion Reporting Suite would be advantageous.Experience with data delivered to investment research companies and fund information platformsExperience of Blackrock AladdinExperience of Morningstar Publishing Service for Factsheet production.Experience with vendor management and system transitions. Working at Aviva Investors Aviva Investors is a global asset manager with broad and deep expertise across all major asset classes. As part of the Aviva Group – the UK’s largest insurance company – we are uniquely positioned to combine our insurance heritage with our investment capabilities to deliver the outcomes that matter most to today’s investor.More than 1,500 people work across the globe, bringing it all together for today’s investor. When everyone feels part of a unified team, in an environment of fairness, inclusion and positivity, we all achieve more. We care deeply about this, which is why we encourage applications from people with diverse backgrounds and experiences.At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow. We bring this to life by ensuring managing risk is at the heart of how we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.The way we do this is important too. We’re all about our people – that’s you – so we can be pretty flexible. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area’s needs vary. So, it’s up to you to discuss working hours during your interview.We interview every disabled applicant* that meets the minimum criteria for the job. Just send us an email once you’ve applied stating that you have a disclosed disability, and we’ll make sure we interview you.You will be assessed against the Aviva values: care more, kill complexity, never rest and create legacy.We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to * As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.