Animal Friends Pet Insurance
Are you on the look-out for a new opportunity in customer service? Do you enjoy working with customers to help resolve complex and challenging queries? Are you interested in learning about our pet insurance claims process? If so, you might be interested in our Contact Centre Claims Agent role based within our Claims Call Centre.
Package:£17,550 salary with excellent benefits including 22 holiday days (plus your birthday off), health care cash plan and pet insurance discounts.
Hours and Rota:37.5 per week, working Monday – Friday between the hours of 8.30 am – 6 pm. You may be required to work up to 2 Saturdays a Month from 9.00 am to 4.00 pm.
Start Date:Our next intake date is May 4th
At Animal Friends we are all still working remotely, when our offices re-open there will be the option to return to the office or to continue to work from home with up to 3-4 days per month in our Amesbury office depending on business requirements.
What youll get up to as a Contact Centre Claims Agent
To give you an idea what to expect, youll be:
What we look for in you as a Contact Centre Claims Agent
What Animal Friends is all about!
Animal Friends has grown to become not only an award-winning business but one of the largest pet insurance providers in the UK, looking after over 1 million pets and offering cover for cats, dogs and horses.?
A large part of our success is due to our company values which are the foundation of how we work, we are courageous by continually looking for new ways to innovate our customers experience and the pet insurance industry. We are kind-hearted with animal welfare being important to us, we donate and support over 300 charities across the UK and worldwide, to date, we have donated over £5.5 million. And we are passionate about the support we provide to our customers helping them care for their pets.
Benefits of working with Animal Friends
We recognise that your hard work shouldnt come without its perks, so heres a little list of some of the things you can expect to get from us:
As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a credit check and references checks.
Animal Friends Pet Insurance Ltd is an equal opportunities employer and we welcome people of all ages, ethnicities, disabilities, religions and sexual orientations. Your application will be dealt with in the strictest of confidence.
Due to the current climate regarding Covid-19, all our interviews are now taking place as a video interview via Zoom or Teams.
Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.