Join us as a Customer Reliability Engineer!
Our Customer Reliability Engineers (CRE) provide pro-active support and maintenance to Jetstack customers. These customers now increasingly use Kubernetes as a platform for their highly-scalable, user-facing workloads, and uptime and performance is critical. With an in-depth understanding of Kubernetes cluster internals, we provide the safe pair of hands and confidence to ensure that that customers’ clusters are robust, efficient and scalable. CREs are a point of contact and seek pragmatic resolutions to complex systems issues, working closely with customers and internal teams.
You will join our team of talented engineers who live and breathe Kubernetes and will focus on platform reliability and building a close working relationship with our customers through training, consulting and support.
The points below are not a checklist for the role, but more a guide to what we look for.
We look for
We are primarily located in the UK, but this role is open to applicants wanting to work remotely from anywhere in Europe.
What to expect next
We are a group of open minded people who care about the service we provide to our customers and the impact we leave on the open source community. We have a diverse team who thrives on interesting projects, resolving real life complex issues and giving back to the community. Learning and developing is at the core of what we do, and if this is what you’re interested in then do reach out!