Customer Service Engineer

CPS Group (UK) Ltd

Job Title: Customer Service Engineer (Systems)

Location: South Wales

Hybrid (after initial 5 day on site start)

Salary: Up to £50,000 p/annum

CPS are working with a world-leading Defence Manufacturing organisation based in Wales and the Southwest. They develop advanced surveillance and navigation products and systems for their clients across the globe. These include clients in both the public and private sectors. They are in need to hire a Customer Service Engineer on a Full time basis to be responsible for my client’s maritime domain awareness systems for customers across the globe.

This is an excellent opportunity for someone with experience as systems engineering to either enhance, or begin a career in the defence and surveillance sector. All backgrounds are welcome.

As a Customer Service Engineer (Systems), you will be on a shift rota, covering 37.5 hours p/week. Overtime is available if wanted.

The role and main responsibilities:

Monitoring and overseeing the deployment of maritime domain awareness systems
Act as a figure of support for the Engineering Support Team
Data mitigation
Provide training and support for customer’s systems
Liaise with internal and external stakeholders of the company

Skills/experience:

Essential – Degree in Maths, Computing, or Engineering
Able to demonstrate experience of software system deployment and maintenance
Understanding of how infrastructure systems applications work
Experience of disaster recovery failover
Thorough knowledge of virtualisation platforms

Contact Sam John (Senior Staffing Consultant) – CPS Group UK

Email: (see below)

By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website