Early Engagement Officer (DXD)

QA

Early Engagement Officer (DXD)
Swindon
Monday to Friday 9.00-5.30
Hybrid; twice a week in the office.

About the Position:

Are you one of those really detail-oriented people who is a stickler for doing things perfectly? Are you a whiz at sticking to strict policies and regulations? Do you like working in a team that’s really friendly, fun and collaborative? If yes, then read on

Here at QA, we’re looking for a fabulous Early Engagement Officer (DXD) to join our amazing Operations Team.

Providing support to both internal & external partners and learners, you’ll assist with the successful delivery of our enrolment services whilst providing top-notch customer service. It’s all about engagement, enrolment and guidance.

Key Responsibilities:

The main aspects of this exciting role are:

• To deliver our services and programmes to internal and external stakeholders
• To complete and submit all documents on time and in line with strict regulations
• To identify and escalate risks to ensure appropriate action is taken to mitigate them
• To conduct virtual enrolment calls with eligible learners and complete registration documentation in accordance with ESFA funding rules

(Scroll to the bottom of this advert to read the full Job-Description)

About You:

This role would be a great fit if you’ve got first-rate customer-service and communication-skills, but also if you can work in a fast-paced environment whilst maintaining very high standards. This role calls upon you to work with and follow quite stringent ESFA funding rules, so you really will need to comfortable doing that!

We’d also love you to be able to tick the following boxes, too:

• Team working and building relationships
• Results focused – dynamic, decision-making, efficient and effective
• Ability to work independently and effectively, under pressure and to deadlines
• Proven organisational and planning skills
• Drive and determination
• Commercial awareness

Apply today, we’d love to hear from you

Still not convinced ? Then how about this ?

What We’ll Do For You!

Being a learning partner, we get how important your learning and development is and of course we want you to be the best. We’ll give you the very best development to do your job.

Our perks:

You’ll work hard and do great things for us, so we’ll make sure your efforts and achievements are well-rewarded with an attractive package and benefits include:

• Competitive salary plus quarterly bonus
• 27 days holiday plus ability to purchase 5 more days
• 3 days a year fully paid training,
• 2 days a year paid charity volunteering
• Medicash (healthcare moneyback scheme)
• £500 referral scheme
• A superb Gymflex scheme
• Our own BenefitsHub to receive loads of discounts
• Work hybridly with a dynamic team

Want to know more about QA?

As part of the QA Group, you’ll be a part of the UK’s leading tech talent and training organisation.

We’re a world-leading provider of digital and tech skills, enabling organisations and learners to be winners in the digital revolution. With over 3,000 employees globally, we help clients build in-demand tech skills through a comprehensive range of training and talent solutions that blend the best of live and self-paced digital training – including training courses, reskilling bootcamps, tech apprenticeships and degree apprenticeships.

We serve more than 80% of the FTSE 100, many parts of government and the public sector, and is one of Microsoft’s largest learning partners globally. We live-trained more than 280,000 people last year, with hundreds of thousands more on our global self-paced digital learning platforms.

Equal Opportunities:

You’ll instantly be welcomed into our team and here, we celebrate our diversity. We’ve won numerous awards demonstrating our commitment to our inclusive culture. Everyone feels part of QA with our welcoming networks in place from day one, and you’ll have a work buddy to call on anytime from the get-go.