Field Service Engineer

Bedford, Bedfordshire
Dg Partnership Ltd

Are you

Interested in working for an international and diverse company?

Interested in a field-based role?

Interested in developing your career in the water industry?

If so, read on!

At Hach, we ensure water quality for people around the world. Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.

We recognize that people come with a wealth of experience and talent. If your experience is close to what you see listed here, please consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.

We offer:

• Professional onboarding and training options
• Powerful team looking forward to working with you
• Career coaching and development opportunities
• Benefits which include Private Health insurance & Dental, competitive pension, company car and remote working travel expenses.

The Technical field service engineer is responsible for supporting Hach’s manufactured products within a customer setting, through their full life cycle from commissioning to preventative maintenance, to eventual repair and replacement. This position is part of the UK & Ireland customer service department. The role is fully remote, and all necessary equipment and company vehicle are provided. Candidates would be Ideally located alongside the M4 motorway, Bristol, Swindon or Reading.

In this role, a typical day will look like:

• Conducting commissioning, general service, repairs, maintenance functions and calibrations on equipment within customer premises primarily in the Southern England / Wales area but at times extending their reach to support the UK occasionally. This will be undertaken under the direction of the UK based centralized dispatch planning team.

• Interpretation of maintenance manuals, schematics, and application information to complete the relevant service-related activity. Being flexible to learn and develop your own skills from various forms of training medium.

• Managing your offsite administration duties such as effective stock control, technical support and relevant customer facing document production.

The essential requirements of the job include:

• You will need a strong mechanical, electronic & electrical skillset with a relevant further education qualification.

• At least 3 – 5 years’ experience as field service technician or in a relevant instrumentation/calibration role.

• Willingness and flexibility to travel long distances and lodge away from home ( 6-8 nights a month when required to fulfill required duties).

Preferred attributes:

• Computer literacy is an important part of the role, strong IT skills are advantageous to the position.

Our work at Hach (Hach Careers) ensures water quality for people around the world. Our customer partnerships, passionate experts, and reliable, easy-to-use solutions make water analysis better-faster, simpler, greener, and more informative. As a member of our team, you’ll get to make an immediate, measurable impact on a global scale, within industries from aviation to manufacturing to mining. You’ll also be part of an environment that fosters career growth and professional development, with kindness at its core. And you’ll be part of our mission, which drives us to develop water quality solutions that protect the health and safety of all living things.