Housing Services Manager

Coburg Banks Limited
Our client is looking for someone to work as their Housing Services Manager in their expanding Homes & Community Department

This role will support to deliver their Homes and Communities Strategy and further develop the outcomes from the associated Action Plan. The successful candidate will deliver a person-centred approach to line managing a team of Housing Officers and Team Supervisors who will work positively with residents from their first point of engagement at property viewing and occupancy sign up stage through to delivering quality tenancy audits, well-being checks and on-going engagement to empower and support residents to not only meet their tenancy obligations but also to be active within their communities.

The role requires collaborative working across all departments within the comapny including Allocations and Lettings, Income Management, Technical Services and Community Safety and Inclusion to ensure that we deliver a quality service to our customers. The successful candidate will need confidence to represent the organisation at external meetings such as those with Local Authorities, new development meetings, resident meetings and so on, holding others to account where actions and outcomes are agreed.Experience required:

• You will have a minimum of three years’ experience of a working in the housing sector.
• You will have an infectious passion for social housing and an enthusiasm for your own career development and that of your team.
• It is essential that you have good communication skills and a ‘can do’ approach to working positively with our residents/customers, internal and external stakeholders and forging new partnerships to address key issues and achieve agreed outcomes
• You will be a strong and motivated leader, able to work under your own initiative, organising your workload to meet goals and KPIs that are set.
• You will manage performance across all of our housing stock patches.

If this is of interest, please apply now or call Chris for more information.Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.