IT Support Technician – Mac/Windows

Spectrum IT Recruitment (South) Ltd

IT Support Technician – Mac/Windows

• Up to £40,000 per annum + bonus & pension
• Based on site in London supporting a critical customer
• MacOS, JAMF, Microsoft & Azure

Spectrum IT has partnered with a growing Cloud IT Services Company. With ambitious growth plans to double their headcount in the next 2 years now is the perfect time to join the company. The customer support technician role is working on one of their critical accounts supporting a globally known business and household name.

We are looking for an experienced and versatile individual to join an on-site technical team in supporting a full range of IT infrastructure solutions primarily based around application, desktop, and end user device support. The applicant must have experience working within a dynamic end-user environment with many differing types of user, both in technical ability and company status.

You will need a strong competency in supporting both Mac & Windows operating systems and evidence of such within a commercial setting. MacOS & JAMF, 2 years’ experience.

Key Skills:

• A professional and confident manner with good communication and customer service skills
• 3 years’ experience working in a Service Level driven technical support role
• Experience with Windows, office365 & Azure – 2 years minimum.
• Experience with MacOS & JAMF – 1 year minimum.
• A good understanding of TCP/IP, DNS and Microsoft Active Directory. 3+ years commercial experience
• Ability to prioritise workload and work towards SLAs

Beneficial skills:

• SAP Business One experience and/or accreditations
• Any Microsoft accreditation
• MacOS accreditation

To apply or hear more please contact (see below) or call.

Please note candidates must be UK Based and able to work without sponsorship. Unfortunately, we cannot consider applications from those looking to relocate or who may require visa sponsorship now or in the future.

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.