We are currently seeking experienced Lettings Negotiators to join our growing team. As a Build to rent landlord, all of the homes we market are owned and managed by L&Q. Your main focus will be finding the best tenants to occupy our homes.
L&Q currently has a Private Rented Sector portfolio of over 5,000 homes, with ambitions to have a further 5,000 new build homes in the next 5 years; expanding greatly to become one of the largest rental portfolios in the capital. L&Q Lettings are also responsible for the organisation’s Intermediate Market Rent (IMR) and London Living Rent (LLR) stock.
You will be responsible for:
· Marketing of PRS properties (both new lets of acquired schemes and re-letting of existing stock) and sourcing suitable tenants
· Preparing and implementing marketing of large new developments to let from dedicated marketing suite and/or show homes
· Dealing with/following up telephone and email enquiries from prospective tenants
· Arranging and carrying out accompanied viewings
· Conducting market appraisals and valuations of PRS units and new opportunities
· Managing and maintaining a database of applicants/prospective tenants in order to minimise void periods and maximise rents of PRS properties.
You will work a 35-hour week on alternating patterns (Week 1: Monday – Saturday 9-5pm with one day off during the week. Week 2: Monday – Friday 11am – 7pm) in line with the department’s rota.
To be successful in the role you will have:
· Lettings experience and knowledge gained within a commercial environment
· Experience managing property listings and advertisements
· Proven track record in delivering on targets and deadlines within a demanding customer focused lettings environment
· Exceptional communication and customer service skills
· Excellent time management skills with experience using MS Office Suite
· Good business ethics with the ability to respond positively to challenges
As this is an essential car user post, the post holder is required to have a full driving licence and access to a vehicle.
If you believe you have the qualities we are after and are interested in working for an organisation that can really make a difference to people’s lives, then please apply without delay.
If you are a candidate and would like to discuss the role further, please contact Ron Taylor (Lettings Team Manager):
COVID 19: The safety of our staff and our candidates is of the utmost importance. Every effort will be taken to ensure that safe ways of working are adopted throughout the Recruitment and Selection process. We are introducing extra precautions in line with UK Government Guidelines. Our recruitment processes will follow social distancing and COVID-19 Secure requirements. This will include the use of various technologies to support the interview process. Should candidates have any questions regarding this, or if you require additional support please let us know at the interview planning stage.
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.
At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It’s only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.
In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, Benenden Healthcare, an employee assistance programme and non-contributory life assurance.
We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours – if it’s feasible then we’ll make it happen.
We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.
We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East.
As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.
In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London.
Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and we attach a copy of our behavioural framework for reference. The behavioural framework level for this role is Everyone at L&Q.