Night Shifts – Sunday to Thursday
At Amazon we treat every single day like its day one. And we never sit still while we do it.
Are you up for crafting solutions and solving tomorrow’s problems today?
As a Operations Manager, you’ll operate out of one of our dynamic Delivery Stations: they are at the heart of Amazon’s rapidly growing Operations and Logistics network: they’re where we sort and process our parcels. They’re also where we developed our industry-leading workflows.
As a Operations Manager, you’ll deliver inspiring, supportive leadership for the teams you lead. But at the same time, you don’t shy away from rolling up your sleeves and getting involved whenever necessary.
You’ll be directly responsible for developing a team of Area Managers and their direct reports: meanwhile, you will report to the Senior Operations Manager. The quality of your leadership is key to success in this role: you’ll tactfully motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.
Another key aspect of the role is to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you lead. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.
Our Delivery Stations work as smart as they can to continuously delight our valued customers with their products: our top-line vision is to remove all effort on behalf of our end-users, while continuing to exceed everyone’s expectations whenever we can.
With this in mind, you’ll lead a team, comprising of Area Managers, Operations Supervisors and Operations Assistants. This will complement your proactive management of healthy, positive working relationships on a day-to-day basis.
In this role, you’ll work with key business partners, such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering. Furthermore, you’ll track and drive both the operational goals and metrics of your Delivery Station, while regularly presenting your findings to the senior leadership team.
Finally, you’ll also help us as we Hire and Develop the Best – that’s one of our key Leadership Principles, which you’ll come to know well. This will help you create and implement a talent plan for your site, and will touch on talent acquisition, performance and career management, learning and development and positive employee engagement.
· Degree Qualification or equivalent
· Direct management experience, comprising both a salaried workforce, hourly and agency strong workforce, in a logistics, manufacturing, engineering, production or distribution environment
· Experience with planning, performance metrics, process improvement, and lean techniques
· Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions, and terminations
· Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems
· Flexibility to work a variety of hours as business demands, including overnight, weekends and holidays
· Excellent communication skills (including local language and English, written and verbal)
· Experience managing third party resources on a regional/national scale
· Experience managing contingent workforce in a business with peak season
We’re looking forward to receiving your application preferably in English.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process.
If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.