At RBH we are looking for exceptional people to provide outstanding service to our guests and who put our people at the heart of everything we do.
The Exciting Opportunity
We are currently looking for exceptional candidates to join us in the role of Receptionist. Reporting into the Front Office Manager, you will be responsible for delivering an exceptional service to all hotel guests. Ensuring that all brand standards are adhered to and that excellent standards of customer service are delivered. Your role will include reception duties and dealing with all guest requests. The successful applicant for this role will deliver excellent customer service, have a positive can do’ attitude, be willing to learn and show that they care.
The main responsibility of the position is to look after the security of the hotel and guests along with administrative duties. These include, checking in guests and checking out. Dealing with any questions and general inquires. ONQPM knowledge is desirable but not required.
What Are We Looking For?
We’re looking for an individual who has;
Where Will You Be Working?
The new Hilton Garden Inn, Stoke-on-Trent will feature 140 bedrooms, 3 meeting rooms, a gymnasium and bar & restaurant.
Part of the Hilton family of brands, this exciting role provides an excellent opportunity for a Receptionist to support the opening of an iconic branded hotel in a competitive marketplace.
What’s In It For You?
People love to work with RBH because
We will give you a competitive salary and opportunities to learn new skills and grow your career. You will receive a benefits package that includes;
The Bigger Picture
With a real focus on performance, people, quality, profit and communities at RBH we transform hotels.
RHB is an independent hotel management company, working in partnership with six of the most prestigious hotel brands including IHG, Hilton, Starwood, Accor, Marriott and Wyndham. At RBH we stand out from our peers, transforming hotels to perform exceptionally.
So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join us, this is just the job for you!