Project Coordinator

Swanley, Kent
Avonline Networks
Avonline Network Services Limited are a leading specialist provider in telecom FTTP network design, build, installation, and maintenance. Our mission is to deliver what we promise and support our customers efforts in building high-quality communication networks that connect millions of people, communities, and businesses across the UK. Since our acquisition in 2019 by MGroup Services, Avonline has seen unprecedented year-on-year growth as we strengthen our client base and open new market opportunities. Building upon a 30-year relationship with Virgin Media O2, we are proud to be the partner of choice supporting the Morpheus Contract through building and maintaining their Hybrid Fibre Coax (HFC) and Fibre-to-the-Premises (FTTP) network, helping them to deliver their 23m gigabit-capable premises build ambition by the end 2028. We need Project Coordinators who are passionate about what they deliver, thrive off a challenging but rewarding environment, and want to drive the best possible time to delivery with the best customer experience for our customers and their customers. Reporting to the Delivery manager the ideal candidate will have experience working and across a varying set of tasks requiring both operational and commercial awareness. As a Project Coordinator, you will be expected to operate in a fast-paced environment with a high level of autonomy and not be hindered by ambiguity or conflicting priorities. The right candidate must be a team player and work collaboratively with our Client, field supervisors and subcontractors to manage and prioritise workstacks to establish a schedule of works which enables the delivery of both contractual expectations and business commercial objectives at the same time. You’ll need excellent communication skills, written and verbal, in receiving and relaying information. You’ll have outstanding attention to detail with strong critical thinking skills to ensure that the status of works is being tracked accurately with sound excel skills and data processing. Key to our succession planning, this role offers great development opportunities as the successful candidate will be nurtured to assume a more senior role within the business. To support the leadership team and supervisors, you ll be ensuring accurate and smooth collation of dependencies to evidence the work we have completed to enable our Commercial team to process applications for billing with the Customer. Other responsibilities may include: Collaborate with supervisors to determine resource requirements and scheduling of work packages Building a schedule of works for both direct labor and subcontractors Working collaboratively with our Client to unlock delays or nonfluid constraints impacting the delivery of works. Coordinate access arrangements between field resources and end customers Ensure scope derivations are agreed up with the Client before work is undertaken Manage Client stakeholder expectations and resolve escalations Provide weekly updates to Senior Delivery Manager Experience & Knowledge Project coordination experience Outstanding attention to detail Critical thinking Ability to multitask and meeting deadlines Self-motivated, results driven and able to thrive in a busy working environment Good interpersonal skills Awareness of customer satisfaction for both internal and external sources CRM / Salesforce Experience Experience working on VMO2 projects Experience delivering projects to clients in telco organisations The ability to effectively coordinate and plan multiple projects with conflicting priorities. Experience of stakeholder management The ability to deliver work to a high standard within demanding deadlines Experience coordinating key suppliers critical to the overall success of the project Solid negotiation and influencing skills