Regional Administration Manager

Countrywide
Hamptons are recruiting for a Regional Administration Manager (RAM) to work across various offices within our Lettings division, reporting to the Regional Directors (RDs) as well as overseeing the Administration Hub for the region.

As a Regional Administration Manager, your role will involve:

Basic PA duties to the Regional Director (RD) including diary management, arranging all meetings, booking venues, arranging guests, minute taking, drafting correspondence on behalf of the RD, etc.
Collating large amounts of data on a monthly basis for the RD including but not limited to, branch review data, applicant/vendor/landlord contact reports, P&Ls, fee instruction tables, KPIs and customer service audit reports.
Generating and creating reports for the RD including but not limited to, productivity reports, performance reports, salary, targets and thresholds. Also assisting with the annual budgeting process for the region.
End to end recruitment cycle of the Team Administrators and managing any staff changes
Overseeing the smooth running of the Administration Hub to include 121s/PDP
Ensuring the branches in your region are meeting our minimum compliance audit standards at all times.
Internal communications
Booking, attending, taking minutes and partaking in regional meetings as required
Devising and running training workshops quarterly for Administrators within the region.
Adhoc involvement with company projects, acquisitions, branch openings or closures etc. as and when required.

Experience/Skills Required:

Estate agency experience is essential and a strong working knowledge of the property industry is preferred
Must have proven ability to manage a demanding diary and meetings
Excellent IT skills including MS Word, Excel, PowerPoint and Outlook
Minute taking skills
Exceptional communication, interpersonal and organisational skills are essential
Strong analytical skills
Customer focused with good time management.
Results oriented with a can do attitude.
Ability to work both independently and in a team and calm under pressure

If you are looking for a challenging and exciting role within the company then please apply.