Skipton Building Society
In this newly created role you’ll produce digital analytics to help the Society make data-driven decisions in order to benefit our customer experience and commercial outputs. This includes using the latest digital tools and techniques to identify opportunities and make recommendations, along with supporting the development of new products and services.
What you’ll be doing
Working closely with other team members, you’ll deliver continuous improvements to our digital platforms. You’ll be responsible for producing a wide range of digital analytics , making sure you track performance against agreed KPI’s for our website and digital assets from both a customer experience and commercial and marketing performance perspective.
As a senior member of the team, you’ll help steer our strategic framework and promote a culture of analytical curiosity by providing innovate data solutions to business questions. In an ever changing world, it’s important you keep up to date with external technical developments to help keep the Society at the forefront of digital analytics.
Pension contribution & bonus scheme Generous holiday entitlement Flexible working patterns Health cash plan Employee Assistance Programme Rail Season Ticket scheme
What you’ll bring
We’re looking for someone who has a relevant technical certification (e.g. Adobe certified) with the ability to understand, interpret and manipulate data from multiple sources. You’ll be an excellent communicator with the ability to present complex data to a non-technical audience.
The key competencies for this role are: Highly analytical with a focus on problem solving and critical thinking Expert in mining large and complex data sets Technical knowledge and experience in using Adobe Suite in a web analytics role Experience in agile/lean methodologies for continuous delivery and improvement Ability to coach and support colleagues
About Skipton Building Society
At Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do. The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers.
We’re committed to creating a diverse and inclusive workplace where every colleague has an opportunity to fulfil their career potential. We respect and appreciate the value that our colleagues’ unique differences can bring and offer consideration for anyone seeking a more flexible work-life balance. If you have a need for flexibility then please let us know.
Why Work For Us
We’re committed to paying our people fairly for the role they undertake and provide a wide range of benefits to support our colleagues’ finances and wellbeing, including our Employee Assistance programme, the opportunity to buy extra holidays and shopping discount vouchers You’ll be able to shape your career within your team and can expect a structured learning and development progra mme where you’ll be valued recognised and rewarded.
More information on our benefits can be found here
Skipton are an equal opportunities employer and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age