Hypergrowth Fin-techSaaS business who target Trust, Private Wealth and Corporate Services.
Role:
To lead our client’s implementation project services activities, from project definition, planning and ongoing monitoring on medium to large sized/complexity of projects.
Key Responsibilities:
Contribute towards the Professional Services revenue targets by meeting the team’s utilisation objectives.
Provide best practice guidance to customers that initially delivers a rapid and safe implementation. In the medium/longer term of the project, enable the customer to derive maximum value from their investment.
Gain a full understanding of each project and its associated contractual delivery terms.
Follow project framework and use of supporting artefacts in the execution of project engagement.
Contribute to the continuous improvement the client’s project framework and artefacts
Produce detailed Project Initiation/Scoping Document in conjunction with internal Consultants and the client
Produce formal project timeline & resource-based implementation plan
Prepare revenue forecast for the project based on high-level allocation of required resources over the planned duration
Conduct project meetings with client executive representatives
Assessment and reporting of main project risks
Regular auditing and reporting all key projects – typically this will include progress against target, risk evaluation (revenue, client issues, internal issues, etc)
Recommendations on mitigation of risks and issues
Managing the delivery of services and related staff within a project.
Ensuring engagement reviews and quality assurance procedures take place for all project engagements.
Ideal Profile:
Business or functional experience in any comparable client operations, for example Trust Administration and Client Services, Fund Administration, Accounting, Private Banking, Portfolio management, Trade capture / settlement / operations
Recent Financial Services sector exposure would be an advantage
An exceptional track record of successfully managing and delivering large complex enterprise wide IT projects within the financial services sector
Significant experience of delivery and management as a vendor or similar environment.
Experience of operating within both in a Time & Material and Fixed Price contract structure.
Experience of operating to an agile style of project delivery.
Strong influencing, leadership, and governance skills.
Intellectually strong and politically sensitive.
Confidence in leading staff.
Presence and credibility.
Exceptional communication skills (both written and oral) at all levels.