About the role
Service designers work through the entire design process; from user research to creating and testing new solutions using prototypes, and supporting the strategic direction and delivery of services at scale.
They identify opportunities to reduce costs while improving service outcomes; imagining what future services could look like and applying service-oriented thinking to organisation structures, processes and capabilities (including technology).
They design process improvements, defining new business processes; supporting those that manage the impact of organisational change.
They provide proactive challenge and support as part of design reviews; sharing specialist knowledge and contributing to the companies best working practices.
We’re an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.
Essential skills and experience:
Desirable skills and experience: