Trainee Sales and Service – Brand Expert

Sytner
Join us on an exhilarating journey towards becoming a BMW Brand Expert at BMW Harold Wood! This is a rare opportunity for ambitious and aspiring sales and management talent to start their career with us, learning, growing, and advancing through the Vehicles Sales Operation, from the ground up. As a Sytner BMW Brand Expert, you will be the face of our brand, the first point of contact for customers, initiating conversations, building relationships, and igniting their passion for the BMW brand. Our comprehensive training programme, delivered by the BMW Group Training Academy, will equip you with all the skills, knowledge, and expertise you need to excel in this role and beyond. For the first 12 months, you will be a dedicated BMW/MINI Brand Expert, known as a BMW Genius or Sales Apprentice. You will immerse yourself in the BMW/MINI product range and technology, offering exceptional customer service and support the operational Sales functions of the business. You will become a certified BMW Product Genius and obtain an IMI Diploma Level 2 in Customer Service, setting yourself up for an exceptional future with bright prospects, including a route into sales with two of the world’s best brands. At Sytner Harold Wood, we take pride in our success stories, and this programme has already produced previous Sales Apprentices who have gone on to secure managerial positions in the company. This is a full-time role, and weekends are worked on a rota basis to ensure our customers receive the highest levels of service. We highly value experience in fast-paced customer environments, but we’re also seeking an individual with unparalleled drive and ambition to build their career with one of the world’s best brands. If you’re an enthusiastic and self-motivated individual with a strong desire to excel in customer service, we want to hear from you! So, are you ready to embark on this exciting new career journey with us? Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual’s unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world’s most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey. Essential Requirements: If you have a very genuine warmth and enthusiasm for people, a strong work ethic and drive to succeed in a selling environment, then you are invited to apply for this opportunity. You must be educated to A level standard or equivalent, have GCSE Maths, English and one other subject grades A to C/9-4