Audit and Accounts Client Services Manager

Beaconsfield, Buckinghamshire
Addend Recruitment

Job Purpose:

• Provide accounting, auditing and taxation services to clients accurately and to budget and time deadlines.
• Responsible for compliance with policies and procedures to enable the Audit and Accounts Department (“the department”) to work productively and efficiently.
• Allocate work appropriately to ensure the team is fully utilised and their skills developed.
• Monitor subordinates’ job performance providing professional coaching and support where required and addressing areas for improvement.

Principle Duties:Team Management

• Develop Audit and Accounts seniors and trainees in respect of technical competence.
• Ensure compliance with approved company policies and facilitate compliance amongst Audit and accounts seniors and trainees.

Client Management

• Provide accounting, auditing and taxation services to clients accurately and to budget and time deadlines.
• Maintain professional client relationships and promote the firm’s product to clients and prospective clients.

Key Activities:Team Management

• Provide professional coaching and support to seniors and trainees in respect of technical matters.
• Attend weekly planner meetings having prepared accordingly to ensure the team is fully utilised and their skills developed.
• Recommend areas for policy and efficiency improvement and changes for adoption.
• Complete delegated administrative responsibilities (e.g. timesheet authorisations, IT software updates, carry out first interviews and providing recruitment recommendations, etc.) by required deadlines.
• Carry out staff appraisals for subordinates.

Client Management

• Build professional client relationships.
• Complete client service requirements to the required standards.
• Plan and delegate client related work to internal, external and/or statutory deadlines.
• Ensure compliance with assignment budgets and deadlines.
• Work with other departments as necessary to service clients’ needs.

Key Relationships:

• Managing Director
• Relevant Director(s) for client responsibilities
• Audit and Accounts managers
• Audit and Accounts Seniors and Trainees
• HR Department
• Clients

Decision Making and Problem Solving:

• A high level of personal pride in own work, responsibility and initiative would be expected.
• Where appropriate, this should be balanced with the need to report back to Directors to keep them informed of job progression and additional client requirements and ensure their agreement.
• A high degree of autonomy would be expected, whilst still operating within expected firm procedures and processes.
• Minimal technical problems likely to be encountered, with an ability to conduct own research where staff need additional assistance.

Education and Training:

• Hold either ICAEW or ACCA qualification with a strong academic background.
• Should possess a minimum of 3 years post qualified experience in a similar practice based role.
• Should possess staff management experience, ideally trainees and seniors.
• Technical Research and other training as required.

Skills, Knowledge and Competencies:

• Proven experience of reviewing and overseeing a wide variety of accounting assignments under FRS 102, FRS 102 Section 1A, and FRS 105, of varying sizes and complexity.
• A degree of exposure to group/consolidated accounts essential.
• Exposure to IFRS desirable, but not essential.
• Proven experience of reviewing and overseeing a variety of statutory audit assignments, compliant with ISAs.
• Exposure to specialist audit assignments desirable, but not essential.
• Proven experience in reviewing and ensuring accuracy of corporation tax computations for a variety of companies.
• Good awareness of other aspects of OMB taxation (VAT, employment and personal taxes).
• Exceptional level of personal organisation, and a proven ability to manage staff time and meet deadlines.
• Exceptional technical competence and experience.
• Demonstrate strong analytical and logical skills.
• Technically up to date with awareness of relevant regulatory frameworks.
• Unquestionable integrity, with excellent communication skills and a flexible, adaptable and committed attitude.
• Very strong planning skills to provided high standards of client care within tight deadlines. Assessing staff needs and preparing budgets.
• Ability to work well within a highly professional team environment.
• Ability to train junior staff, assess and meet their training needs to develop well rounded, highly skilled seniors.
• Robust IT skills.
• Able to cope with pressure.