Service Care Solutions – CriminalJustice
Service Care Solutions are looking for an a Business Analyst to work for a large private sector organisation on a hybrid basis in West Sussex.You will work with Project Managers and IT teams/business teams, to ensure that requirements are understood, validated and accurately translated into system implementations and that business processes are optimised where appropriate. You will be working across a range of small, medium and large-scale projects, complex and simple, and with a range of directorates and working with small to global suppliers.Your duties will also include: Contributing to business cases to underpin business projects and advising Senior Management Assisting in creating IT solutions and testing IT systems You will provide / contribute to staff training of the systems implemented Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, user stories scenarios, business analysis, task and workflow analysis Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Develop requirements specifications according to standard templates, using natural and clear language Collaborate with architects, developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs Be the business analysis liaison between the business units, technology teams and support teams Identify business process improvement opportunities and influence stakeholders to potentially realise them through process redesign and system improvements Work closely with the Business Change Managers to ensure a user-centric approach to implementation and embedding of new processes and ways of working Where required train Programme and Project staff to use business process tools (e.g. ARIS)You will have: Working with Project management methods e.g. using PMP, Prince2 (or equivalent) Proven experience in Waterfall and Agile/Iterative development approaches and business analysis skills Excellent attention to detail and proven technical writing skills Excellent organisational and change management skills and consultative and communication skills Excellent problem-solving skills and experience of user acceptance testing of solutions Sound understanding of IT / Web technologies Regulated industry background or exposure a bonus Certification in business analysis e.g. BCS/ISEB/CPAB certified Experienced in a variety of methodologies such as use cases, user stories and UMLMinimum Education: Bachelor’s Degree, or equivalent Demonstrable experience in business analysis, applying business analysis tools / method / techniques across a range of medium and large-scale projects and programmes. Ideally with experience in leading and managing more junior BA staff on large-scale projects Extensive experience of successful business process re-design, analysis, definition and documentation (e.g. UML, BPMN, EPC) Breadth and depth of expertise in business process improvement within complex environments Extensive experience of designing and applying business improvement methods and techniques.If you are interested in this role please contact Chris Wheeler on or email . Alternatively if you have any friends or colleagues that might be interested we have a £250 referral available for anyone referred that is successful securing a role.