WPA (Western Provident Association)
Are you looking for a permanent exciting new career in IT, which offers a competitive salary and fantastic benefits? – we know we are biased, but you will also be joining an extraordinary team!
Salary is £30-£35K (dependant on skills and experience).
You will also be eligible for an annual non-contractual bonus from day one of employment.
This role is primarily office based, Monday to Friday working a shift pattern between 8am and 5pm. Periodic out of hours support can be expected.
Living within a commutable distance to WPA.
WPA are a successful and growing private medical insurer based in Taunton, Somerset whose winning streak continues – in 2022/2023 we have won a total of 9 healthcare industry awards not to mention being recognised as a contender for Somerset’s Employer of the year for three years in the row. Our innovative business has never been busier and continues to grow.
The purpose of the IT Analysis Team is to turn strategic vision into business value – by taking ideas, analysing them, and then managing the development of functionality – to allow WPA to offer excellent levels of customer service. Working across the business with multi-functional project teams ensuring prioritised areas for enhancement perform accurately and effectively, using pre-production environments appropriately to maintain the integrity of WPA’s live systems and business operations.
As a Business Analyst your role would be to provide the business with support for WPA’s bespoke systems. Providing problem solving advice, implementing system changes, resolving defects and promoting systematic automation, whenever possible.
What are we looking for?
Excellent customer service skills.
Be able to demonstrate exceptional attention to detail, ability to multi-task and prioritise own workloads are all critical.
You will have sound judgement and proactive problem-solving skills, with excellent attention to detail and a positive attitude focused on improving systems that meet both business & strategic requirements.
Be an effective communicator and have the ability to build rapport and relationships across WPA, to ensure that systems matters are managed effectively.
Stakeholder engagement/management is an important element of the role – with good written, verbal and presenting skills being required.
An understanding and experience of Agile/SDLC methodologies and experience of delivering IT projects are essential.
A qualification in Business Analysis International Diploma or equivalent experience/qualifications is required.
If you could benefit from having any additional support with your application for whatever reason, please do not hesitate to get in touch in confidence so that we can discuss it further. We are happy to help in any way we can.
We are all different, be yourself and thrive
WPA is a not for profit environmentally friendly organisation whose ethos is treating others as we would like to be treated including our fabulous team, customers, and local community. We hire great people; we believe in everyone and recognise that individual differences is what makes our team stronger.
Closing date: This date remains flexible subject to us finding the right candidate, we recommend you apply at your earliest convenience.
Job Types: Full-time, Permanent
Salary: £30,000.00-£35,000.00 per year
Cycle to work scheme
Discounted or free food
Health & wellbeing programme
Private medical insurance
Monday to Friday
Ability to commute/relocate:
Taunton: reliably commute or plan to relocate before starting work (required)
Do you hold a qualification in Business Analysis International Diploma or equivalent experience/qualification?
Work Location: In person