My client a public services company based in marsh road, Oxford have an immediate requirement for an interim business support. This role is looking to pay £14.34 per hour plus holiday pay and is initially for a month but may well be extended. It will be based on site in marsh road and would suit someone with good data entry, admin, and customer service.
Role: o Provide technical support on a day-to-day basis to the Recycling & Waste Operations Team ensuring high quality safe waste and recycling collections.o Manage the operations correspondence including the phone, emails and other requests.o Liaise with customers, supervisors, and crew members to deal with any issues andrequests for serviceo Lead on investigating service complaints to resolve issues.o Accurately record information related to safety, accidents, incidents and near misses and provide reports to identify trends and outstanding actions as well as producing monthly stats for the waste management team.o Accurately record and manage waste operations training and development requirements working with the Learning & Development department and operational supervisors.o Monitor and track work progress through the day and report to operational supervisors.o Maintain daily vehicle check documentation and monitor fleet usage.
Essential Competencies o Ability to communicates clearly and openly with customers, residents, crew members and management.o Demonstrates an open mind and challenge traditional approaches in a dynamic and positive way, developing innovative ideas, solves problems and continually improve performance.o Collaborate and consult with others effectively to achieve team goals.o Organised and able to plan and manage work loads.o Experience of compiling and analysing data to produce reports.o Experience of working in a frontline customer focused serviceo Proficient in Microsoft work packages (Word, Excel etc.)o Able to deal with problems in a logical manner.o Flexible to meet service needs.
If you are interested, please apply online today!