Lytham St. Annes, Lancashire
SECURITAS SECURITY SERVICES
Do you have what it takes to be an CCTV Operator with Securitas?
We have an exciting opportunity for an enthusiastic CCTV Operator to join our dynamic team on a Permanent basis. This role is perfect for anyone who is looking to stay within the Security industry or looking to start a new career in Security.
The role of a CCTV Operator is interesting and varied, you are responsible for protecting our customers property, people and/or assets by providing security services to a specific site in direct accordance with the customers assignment instructions. Working with one of the most high-profile and respected brands in the UK is very rewarding and this role is interesting and stimulating .
We are an internationally successful, protective services and security provider, combining cutting-edge technology with world-class security intelligence and our global network of experts cover every security risk.
You will assist with the organisation of all security personnel throughout their shift in support of the Line Manager. Operating CCTV and images adhering to the site code of practice and responsible for creating and distributing CCTV images.
The role of CCTV Operator will consist of many responsibilities such as monitoring and management of appearance, behaviours of all Security personnel, actively encourage staff recognition, make sure all incidents are reported in compliance with customer and company policy and procedures.
You will also assist the Security Management Team in developing and sharing of “best practice” and use of systems and tools to improveservice effectiveness. There is also opportunities to help with technology enhancement conducting operational tests and that users are fully compliant
On a daily basis you will be monitoring faults with security related equipment, ensuring they are reported correctly and being fully conversant with operational functions including Access Control, CCTV, Detection and Alarm Systems, ensuring effective monitoring and reporting function is maintained.
Essential Skills
You may have a background of working in a contact centre or in a security role. If you have experience of working with customers over the phone and have an interest in technology this is the role for you.
You should be confident, articulate , proficient in the use of technology and be able to communicate well, both verbally and in writing.
Our people are always well presented, polite and proactive when engaging with customers to ensure a complete customer experience is provided, as we aim to maintain our outstanding reputation for excellence.
Desirable Skills
About Company
With our roots dating back to 1934, Securitas is one of the largest Security Service organisations in the world specialising in protecting Corporate Organisations, SME’s and the public. We boast a workforce of 370,000 employees worldwide with 10,000 employees in the UK alone.
Securitas are redefining the way that Security Officers are perceived within the security sector and unlike other security companies, we are driving solutions that combine people technology and knowledge rather than just static guarding. We are establishing a reputation that is second to none as we integrate with the operations teams within hundreds of high-profile companies.
We are breaking down the barriers in the Security industry by encouraging and empowering Gender Diversity and Inclusion in the workplace.
Securitas is a company where you can come to develop a career, with access to training and the ability to gain qualifications, you can grow in confidence and take on more responsibility. Our people are empowered and are not micro-managed We trust people to do a good job and make a difference every day. And we recognise our employee’s efforts and achievements through our ‘you make a difference awards’ and quarterly ‘community award’ schemes.