Cisco Unified Communications Analyst

Picture More Ltd

Picture More are currently recruiting a Cisco Unified Communications Analyst specialising in Cisco Call Manager to work for an international law firm based in the city centre.

The company are providing great work-life balance as well as a role where you’ll be an integral part of the Unified Comms/Infrastructure Team, working closely with the business and IT projects. The position is a lead role to maintain, manage and develop the firm’s Unified Cisco comms technology – including video-telephony, voicemail, instant messaging, presence and where applicable, video conferencing.

You’ll be looking after:

• Cisco Unified Communications Manager, Cisco IM, Unified Contact Center Express, Cisco Voice and Cisco Expressway
• Voice/video conference technologies – eg Polycom
• VoIP – telecommunications
• Enterprise Voice – Lync 2013 and/or Skype for Business
• SIP trunking
• QoS
• Leading cutting-edge projects for the company and global maintenance.

Essential skills:

• Excellent unified communications and telephony systems – troubleshooting and project skills and experience of delivering global/EMEA solutions within the Voice environment.
• Unified comms design and project delivery experience
• Cisco unified comms as above
• Cisco voice products
• Sonos Gateway
• Telephony (Cisco)
• Excellent documentation and workflow skills Analytical and logical approach to problem solving