Claims Technician

Adjusting Appointments Limited

A global leader within the Loss Adjusting Industry and renowned worldwide for being passionate about what they do are now seeking creative and caring people with a claims background in subsidence /buildings/property to join their vastly experienced and award-winning Subsidence team, where you will play a vital role within the business by providing guidance and assistance to customers by delivering a 1st class customer journey throughout the lifecycle of their claim.

Are you looking for a new challenge?

Key responsibilities:

• Act as a first point of contact for clients and policyholders for any queries on their Subsidence claims
• Manage your own portfolio of subsidence claims by delivering an exceptional customer experience
• Maintain task diary systems, produce client reports/letters
• Liaise with contractors and other relevant external suppliers

About you:

• Excellent Customer Services experience with a Claims background within Subsidence/Buildings/Property
• Organised and be able to work to tight deadlines
• Exceptional communication and negotiation skills
• Able to work in a demanding environment and be able to handle difficult situations
• Experienced in using computer-based claims handling systems
• Industry qualifications of committed to gaining the relevant knowledge and working towards Cert CILA

Claims Technician – remote working – UK, up to £25k per annum plus an excellent benefits package, offering a full training development programme with the opportunity to progress towards Subsidence Consultant, support towards Industry qualifications, 25 days holiday plus bank holidays, Healthcare, Pension, Employee wellbeing assistance, Life Assurance.

This is a full-time, permanent role, 35 hours per week Monday to Friday.