CRM Software Developer

Wesleyan

We specialise in providing financial services to some of the nation’s most trusted professions: GPs, hospital doctors, dentists and teachers, and have been doing this since 1841. Our customers are extraordinary – the people who shape the world we live in for the better. We choose to shape our world around the exceptional.

We currently employ around 1400 people, and our success comes from a history of evolving to embrace new challenges. Transformation is key to how we work, so no matter what your job title might be, if you are someone who can help us shape the future, you’ll fit right in and have a voice here.

We are proud supporters of the ABI Making Flexible Work campaign which means we are open to discuss flexible working, job shares and part time options. We also support hybrid ways of working, where you can split your week working from home and our iconic Birmingham city centre, which for this team currently tends to be around once per week for sprint planning or other meetings.

Your Role:

You’ll be a specialist senior role within the IT Development team, responsible for the support and development of the CRM (Microsoft Dynamics 365 CE) System and associated interfaces.

You’ll be joining a team that works on software releases, usually on a regular monthly basis. We develop using agile methodology and Azure DevOps for Development, Testing and Automated Releases.

The direct team is currently made up of 7 Developers, as well as a Business Analyst, Product Owner and 2 Testers, and we are supported by other areas of the business within the work we do.

What you’ll be doing:

• Development and Support of the Wesleyan CRM application.
• Work with customers to gather and understand business and system requirements for CRM changes
• Assist in the design and integration of business processes and data flows between CRM applications and other applications, such as back office/ ?ERP applications
• Design and implement application solutions that are compliant with MS Dynamics customisation directives, which may involve using ASP.NET, C#, AngularJS, JavaScript, TypeScript, SQL, REACT and other applicable programming languages
• Configure entities, forms, and reports in CRM based on user requirements
• Perform periodic upgrades, performance tuning, and hardware upgrades
• Create and maintain IT documentation to support the CRM solution

Day-to-day activities of the position will see you:

• Developing custom software for the CRM application using Azure DevOps
• Incident management using Ivanti ITSM management tool and Azure DevOps
• Attending of Daily Stand-up, sprint planning and fortnightly sprint reviews and sprint retrospectives.
• Knowledge Transfer of developments to other development team members.
• Liaising with BA’s / Product owners clarifying requirements, and other internal departments
• Production of support documentation.

We know the best teams are made up of inclusive groups of diverse people where everyone’s contribution counts, and we believe everyone has the right to proudly be themselves. We’re building a culture where difference is actively encouraged and simply recruit the best people for the job irrespective of lifestyle, life history and life choices.

We’re looking for:

• A highly skilled Software Developer, with experienced in Microsoft Dynamics 365 CE
• Advanced level of the following Programming languages – C#, ASP.NET, HTML, JavaScript, TypeScript, AngularJS, REACT and ideally CSS 3
• Experience with source control (GIT) management systems and continuous integration/ deployment environments
• Gained experience with developing, deploying, customising, and integrating MS Dynamics 365 CE
• Hands-on experience with SDLC methodologies and best practices, including Agile methodologies, deployment automation, code reviews, and test-driven development
• Collaborate with other software developers, business analysts, software architects, and IT professionals to maintain MS Dynamics CRM applications
• Excellent communication skills
• Self-Starter with ability to handle multiple tasks and shifting priorities
• Ability to investigate problems to establish real or hidden causes

The financials on offer:

• Circa £70,000 per annum, depending on experience
• Annual Performance based Bonus
• A great pension scheme – company matched plus 2% (up to 10%).

When you’re working in the office, we’re based on Colmore Circus Queensway in Birmingham

• Close to rail links: 0.1 mile from Snowhill and 0.5 mile from New Street
• Free onsite car parking available (bookable in advance to secure your spot)
• We operate truly flexible working – keep a healthy work-life balance with days from home and in the office. This team currently tends to be around once per week for sprint planning or other meetings.

Reward and Recognition (The core benefits you’d probably expect)

• 25 days holiday plus bank holidays (rising to 28 days with service anniversaries).
• Buy extra holiday days or sell holiday you don’t need.
• Life assurance – worth four times your base pay
• Flexible benefits – includes our travel loan/ car parking scheme, cycle to work programme plus others
• Discounts – across major brands in retail, health, wellbeing and leisure.
• Employee assistance programme – we help you, take care of you

Flexible & Inclusive (The extras you might be surprised by):

• Culture day- an additional day off to utilise in any way you personally choose
• Volunteering days – 2 paid days per year
• Health checks – access to unlimited video GP consultations
• Enhanced Maternity Pay: 16 weeks at 100% average earnings (decreasing over time)
• Enhanced Paternity Pay: 100% of average earnings for up to 8 weeks
• Menopause Support Plans
• Access to Mental Health First Aiders
• Salary sacrifice scheme for ultra-low emission cars (electric and plug in hybrids)

Why Wesleyan?

• We are committed to the personal and professional growth of our people: across 2021 and 2022 so far, of the circa 850 roles we’ve offered, 29% of these went to internal colleagues to further their careers
• The Wesleyan Foundation- we’ve donated over £4.3 million to worthy causes across the UK.
• We are committed to continuing to understand and improve the impact we have on society and our environment.
• Supporters of the Women in Finance Charter and a founding member of the Women in Business network
• Stonewall Bronze Award
• From our most recent Employee Survey, 75% of our people see their colleagues as friends

We are unable to provide VISA sponsorship, and therefore cannot employ anyone who does not have the legal right to live and work in the UK – within our recruitment process you will be asked to provide evidence of your Right to Work.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right to close adverts early if we receive a high volume of applications; we would therefore recommend an early application if you’d like to be considered for our opportunities.