Customer Advisor

Macclesfield, Cheshire
Peaks and Plains Housing
Customer Advisor Macclesfield, Cheshire £23,296.80 increasing to £23,743.75 (per annum) after 6 months Full time 37 hour (permanent) Peaks & Plains Housing Trust is a local company with a portfolio of approximately 5000 homes in Macclesfield and the surrounding areas. We are passionate about what we do in providing high quality homes and investing in our communities to improve people’s lives. No two days, or queries are the same, so we re looking for quick-thinking, problem-solving team members who are adaptable and able to switch between taking calls, face to face interactions and dealing with digital enquiries such as live chats and emails. Our customers are at the heart of all we do, so you ll live and breathe customer service and love working with people. Our targets are what make us strive to improve, and it s our love of people that motivates us. We re looking for someone who feels the same. We ll give you all the training and guidance you ll need to build your skills and deliver exceptional customer service. As a Peaks and Plains Advisor, you ll have the resilience you need to deal with every enquiry positively, with a strong team behind you for support. These roles come with great benefits too, from health cash plan benefits and a generous holiday allowance to cheap gym membership and agile working. Following an initial training period, the role offers hybrid working, so some days you ll be in our beautiful offices, at other times you ll work from home. So, you ll need to thrive in a team but be able to fly solo too. Wherever you are, you ll be made to feel part of a really expert and friendly team. So why not join us?