Customer Service Coordinator

Leeds, Yorkshire
Futures Manufacturing

We are currently seeking a Customer Service Coordinator for a global leading manufacturing company. As a Customer Support Coordinator involves acting as a liaison between customers and the manufacturing team. Responsibilities will include handling day-to-day customer inquiries, processing orders, coordinating with the Design and Production Departments, and ensuring timely delivery.

Customer Service Coordinator skills and qualities: Customer service, Communication skills, Administration

• Ability to confidently engage with customers and address their concerns.
• Strong persuasion skills and the ability to handle objections effectively.
• Works well as part of a team, demonstrating friendliness, politeness, and helpfulness.
• Demonstrated sales and service capabilities.
• Efficient workload management and prioritization skills.
• Proficient in utilizing various selling techniques.
• Proficient in call center operations, customer service, sales, support, telesales, and account management.

Customer Service Coordinator requirements: Customer service, Communication skills, Administration

• Self-motivation and a commitment to continuous self-development.
• Effective questioning and listening skills to gather, disseminate, and apply relevant information.
• Proficient computer literacy with excellent keyboard skills.
• Excellent verbal and written communication skills in English.
• Ability to maintain positive customer relationships.
• Effective collaboration with sales and marketing teams to manage and grow accounts.
• Previous experience working in a manufacturing environment.

This is an excellent opportunity to apply and enhance your skills within a company that offers a welcoming culture and a great working atmosphere. If you believe this role aligns with your qualifications, please click “Apply now!”