Customer Service Specialist

Gloucester, Gloucestershire
Reed

Do you have excellent customer service skills? Do you want to work in a role with excellent earning prospects?

Are you someone who wants to embark on a career within the tech industry with a company that will value and invest in you?

If the answer is yes, we want to hear from you.

The role:

We need you to provide customers with outstanding customer service by taking their calls, chats or emails and supporting them every step of the way with our products and services – be that a question about billing, usage or if they are having any trouble.

Benefits:

• Basic salary of £22,000 plus an add on extra 10% performance-based bonus.• UNCAPPED sales commission• Hybrid Working• Ongoing training and development opportunities• 27 days annual leave + bank holidays• Contributory pension scheme• Private healthcare and Life assurance• Employee assistance programmes• Cycle to work scheme.• Free parking close to our offices in a vibrant city centre location• Free soft drinks, fruit, and excellent coffee available in our multiple break rooms

Experience and skills needed:

You don’t need to have done this job before, our client will offer you comprehensive training from day 1, all they need is for you to bring the core behaviours to demonstrate success in this job

• Excellent customer service and active listening skills• Exceptional written and verbal communication skills and willingness to work on phones.• Strong problem solving and analytical skills.• Self-motivated individual who enjoys working in a busy, customer centric environment.

If you are interested in applying for this exciting opportunity, please apply now.