Customer Support Officer

Winsford, Cheshire
HR GO Recruitment

Job Specification

Position: Customer Support Officer

Location: Winsford

Hours: 37 Hours Per week Monday to Friday 9am till 5pm

Salary: £10.98 Per Hour / Paid Weekly In arrears

Temporary Role

HRGO are seeking Customer Service Officer to work for our client based in Winsford. To provide technical support and assistance to the Commissioning Place teams in the efficient and effective management, monitoring, compliance and development of the authority’s services.

Responsibilities

• Manage/maintain and update all service operating systems on a daily basic

• Data entry/ recording of vehicles and services

• Liaise with collection Contract management regarding missed collections, work request and complaints from public and general enquiries

• Liaise with customer contact centre and notify them of service changes

• All general administration task

• Collate, compile and reconcile service financial reports.

• Provide support for ordering and purchasing of goods and recording all transactions

Requirements

• Confident of all Microsoft packages

• Strong communication skills

• Ability to prioritise tasks

• High level of numeracy and literacy skills

Should this be of interest please call Emma at HR GO recruitment for more information on or email