Driver and Concierge

Macclesfield, Cheshire
Champneys Day Spa Ltd

We know more often than not the guest experience starts with you. That’s why to work as part of our Front of House team you will know we only get one chance at creating a first impression, we only deliver our best, and we do it always.

Working on the Concierge desk you will reach all aspects of our business and will be a point of contact for our guests. As part of this role, you will spend time driving our colleague minibus and will do pick up and collections throughout your hours of work. We are proud to offer transport to our teams, this role is fundamental to our success and colleague benefits.

You will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards. As a result, you should be highly attentive to detail and be capable of delivering consistent exceptional service levels. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed. In return we will offer you second to none career opportunities.

Key responsibilities of the Concierge will include:

• To drive the colleague minibus to pick up and drop of set locations
• Share the passion for our brand to all that you come into contact with
• Use your extensive local knowledge to influence guest decisions

Benefits

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Exceptional and comprehensive mental health support
• Health, Wellness and Wellbeing incentives
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In house social media connecting our Champneys Family
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our Hotels or Resorts
• Heavily discounted rates at our getaway Haven
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Access to Learning & Development aimed at job satisfaction and career advancement
• Mental Health Awareness Days
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform