Employability Coach

Supertemps Ltd

Utilise your customer service and communication skills in a role that will offer you experience in a new sector and the ability to work from home. Be part of an ambitious organisation that work towards making a difference to people’s lives in this long term assignment! In the Employability Coach role, you will be:

• Providing information and advice by a variety of media including telephone and web-based services
• Supporting clients who are seeking employment, training and education helping with application forms, job searches, benefits, and other new opportunities to suit their needs
• Main point of contact to incoming enquiries and responsible for reception and administration duties too

To be considered for the Employability Coach job you must have:

• Administration and ICT skills including Microsoft Office packages
• Previous experience working within a customer service environment
• Ability to handle high levels of incoming calls
• Welsh speaking essential – due to the nature of the organisation
• An ability to work under pressure, with good time management skills and the ability to meet deadlines

This is a full time, temporary for a period of 6 months starting on a salary of £11.76 p/h plus holiday pay. You’ll be working full time hours on a rota basis. Flexibility would be needed regarding hours as their working hours are 8am to 6pm, Monday to Thursday, 9am to 4:30pm on a Friday.

The role does require you to work from home and you will be provided with all the relevant IT equipment, so strong broadband and quiet environment is essential. Please note, this role is subject to DBS certificate being completed. If you have a passion for people and thrive in a customer focused role, then we would love to speak to you today!